Question about Xerox CopyCentre C123 Copier

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Xerox copier Copycentre c123 producing copies with text that is grainy and does not stick to the paper and can easily rub off. I believe that it is called "loose toner"

On the copies the ink is very dry and powder like. I am aware that it may be the fuser unit which needs to be replaced. But I have also been advised that I might need to replace my toner and drum cartridge which are not xerox genuine. I would like to solve this problem on my own since the techs are asking alot of money to simply look at my machine. I am a school teacher/grad student who greatly relies on copies for various purposes but do not have enough funds to spend all all of the parts & a tech visit.. Any help will be greatly appreciated. The problem started with a previous toner that was re- manufactured. But that toner had worked well for a number of weeks and months until suddenly the text on the page was printing out all grainy & sand like. It does not stick to the paper and can easily rub off. I then ordered a replacement toner also re manufactured thinking that the toner simply needed replacing yet the same problem persisted. I am just very confused whether I need a genuine xerox toner, a new drum, or a fuser unit. I cannot afford all three at once and was hoping to solve the problem with one purchase. Any other feedback is greatly appreciated. Thanks guys

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jimnfl
  • 17 Answers

SOURCE: Al-1631 Sharp copier

You could have one of several problems. Seeing as how you just replaced the toner, it could be a defective toner. Did you have the trouble prior to cartridge replacement? Did you replace it with OEM or after-market/refurbed stuff? You could also have a broken corotron wire. On the right side door is an assembly that has a very fine tungsten wire strung across it. This wire places a charge on the paper to "pull" the image off the drum. if it's broken, you will get blank (or almost blank) images). A 3rd possibility I have seen is that your scanner lock is on. Usually this will cause L1 codes, but I have seen cases where it didn't, and your scanner never moves from "home" position to scan your originals, again, resulting in no image being processed, and therefore blank copies. The scanner lock is under the scanner assembly (above the area where your copies come out) on the left side of the machine. It is a dial mechanism that can be turned to either the locked or unlocked position. It's hard to see, and you almost have to stand on your head to get a good view of it. It is not uncommon that in the process of removing copies from the "catch tray" area to accidentally brush it with one's hand, or watch, or ring, and spin it to the locked position. Certainly a bad drum can effect copy quality as well, but before spending the money, I'd check/re-check the other 3 first.

Posted on Feb 07, 2007

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  • 35 Answers

SOURCE: three broken horizontal lines across all printed pages

I can see a couple of possibilities here. One: The cleaning blade for the drum could be damaged and not all of the toner is being cleaned off of the drum between pages. Two: The drum could be damaged and the damaged parts of the drum are not accepting the changes generated by the laser. I don't think you have a fuser problem because if it were that, the toner would probably smear when you touch it. Typically, I would say it is the toner cartridge but you replaced it and still got the same problem. I would inspect the drum cleaning blade first. That would be the most cost effective first option. Hope this helps. Good luck.

Posted on Jun 21, 2007

  • 2072 Answers

SOURCE: Black pages when printing

Are the lamps comming on, and on brightly? They may need replaced.
You may also have a bad ground contact to your drum cartridge.
Remove the cartridge and clean the contacts. The ground contact may also be worn out.
Those are the 2 most common problem with black copies on that machine

Posted on Mar 26, 2008

  • 126 Answers

SOURCE: Xerox Copycentre C123 Creating a Ghost Image

First place an original on glass and make a copy -- mark #1. With that same original on the glass, move the exposure all the way light and make a copy -- mark #2. Again with the same original on the glass, move the exposure all the way dark and make a copy --- mark #3. Place #1 in the middle so the the copies read --- #2, #1, #3. The #2 should be the lightest and #3 being the darkest. If #2 is darker than #3 you have a developer problem and you need to call for service. If #1 and #2 are bad and #3 is a good copy your machine probably just needs a good cleaning, mainly the optics and charge units. If all 3 copies are still poor with the speckles, your are looking at the PCU ( photo conductive unit) also called the drum unit. You can order this unit online -- it is a customer replaceable item.

Posted on Jan 04, 2009

  • 1 Answer

SOURCE: xerox pe220 cannot copy

i have the same problem too with my pe220. fortunately, i just purchased a new one which i planned to give to it to a relative, and I was able to figure out that the cause of the "function impossible" displayed.
the problem just occured this morning and I have tried downloading and updating the firmware too, clearing the memories, etc but cannot get the copier to work (can't print thru the pc also).

i then borrowed the new toner cartridge of the new pe220 and installed on my old one and i was able to print and copy again. the problem then is due to the chip memory.

the problem now is how to reset the serial eeprom chip in order to reuse the toner cartridge again.
hope this helps.

Posted on Mar 10, 2009

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Try this.

  1. Enter Diagnostic Mode ( UI Diagnostic Mode).
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First place an original on glass and make a copy -- mark #1. With that same original on the glass, move the exposure all the way light and make a copy -- mark #2. Again with the same original on the glass, move the exposure all the way dark and make a copy --- mark #3. Place #1 in the middle so the the copies read --- #2, #1, #3. The #2 should be the lightest and #3 being the darkest. If #2 is darker than #3 you have a developer problem and you need to call for service. If #1 and #2 are bad and #3 is a good copy your machine probably just needs a good cleaning, mainly the optics and charge units. If all 3 copies are still poor with the speckles, your are looking at the PCU ( photo conductive unit) also called the drum unit. You can order this unit online -- it is a customer replaceable item.

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