Question about Tomtom GO 700 GPS Receiver

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TomTom go 700 flashing cross at start up

My Go 700 crashed on the motorway a couple of days ago, it just froze and would not go past the startup page.

I tried resetting it with a paper clip in the little hole underneath for 15 seconds as told on Official TomTom website support.

This never worked.

I carried on following the online support, which told me to use TomTom Home to remove the Application from my Go 700, which i did. It then says, use TT Home to check for available updates, but now it wont recognise my go 700 being connected to the computer so wont search for any available updated applications.

TT online Support went on to say if this didn't work to back it up onto my PC then fully format my go 700. I done this and re installed the backup files and now it still wont work. it now starts up and then a white cross in a red circle comes up in the bottom right of the screen. It still wont be recognised by TT Home.

I think that the application folder is now missing off my go 700.

Does anyone have a copy of the applications that i could install to try?

Can the Go 700 be fixed or is it scrap?

Thanking you in advance for your help

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  • lparker658 Jan 26, 2009

    I just had the same problem. I just bought mine a week ago and did everything asked for initialization. However, when I went to turn it on the second time, the screen went dark. I thought it was dead but the voice came on when driving so i think it has something to do with the actual screen. I have tried resetting it as well to no avail and my Mac won't recognize it as being connected to the computer either. Did we buy a crappy product? The guy at Bestbuy thought this was a great product.

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U need just one original file from zour tomtom and that is ttgo.bif so keep that file safe and copy everything from working unit (even better with patched system) to your unit, !!!!! dont use TomTom Home !!!! just through drive (if its not there cant help), just possible that u need now maps activated for your unit, u can find info how to this anywhere,

Posted on Feb 05, 2009

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