Our ps3 won't play games, but it DOES play normal dvds. We don't have blu-ray diskd to try it with. Last game played, we think, was Star Wars Force Unleashed. There is something at the start of the game that it does and it says not to touch buttons and stuff. We think our 5 year old may have done something at this time. Is there anyway to reset anything.
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Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.
Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.
You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.
Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.
At this time the region lock on ps3 only includes DVD and ps1-2 titles. Although some games will have the 80028F10 error. Most ps3 and blue ray will play without problems, my only suggestion being that if you are in the US, make sure you get a US ps3.