Question about TruTech PLV16190 Television

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TruTech PLV16190 no picture

My wife purchased a TruTech PLV16190 on black Friday of last year at Target. While changing channels the other night, the picture went out and we can't get it back. Sound still works fine and channels/inputs can be changed. There is just a black screen. This is pretty frustrating, since it hasn't even been a year since we bought the tv and hardly use it. Any help would be appreciated.

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  • DiNaps Nov 14, 2007

    I too experienced the same thing just recently..Picture comes on then with in 30 seconds goes to black...Anyway to fix this?.....You can here what's on, but can't see a thing...Purchased this last November at Target in Everett, MA the day after Thanksgiving...Was a christmas present, so It hasn't been quite a year of use..

  • Anonymous Dec 03, 2007

    Both the picture and sound went out on mine in the middle of a show. It just made one 'click' noise and then nothing. I've made sure that it has power, is connected properly and still nothing. I've called 2 TV repair shops and neither works on this brand. I've had it less than a year, barely used it because it's so user unfriendly.

  • desjo9 Dec 18, 2007

    I bough a TruTech TV/DVd combo for my daughter last Christmas. The DVD stopped working after two months and now just yesterday the TV, just cut off as they were watching TV. My daughter stated a "weird" burning smell came from the TV and now when the TV comes on the screen in gray with verical lines.

  • Anonymous Jan 03, 2008

    I turned the tv on picture came in then the screen went blank sound no picture, I have this television less than a year

  • johnblaze1 Jan 05, 2008

    My mom purchased this television on black friday of last year at target.The picture doesn't want to come on. sound is there and i can change channels but the picture fades out in a matter of seconds.

  • henryjz11 Feb 11, 2008

    there is a black screen when it is on

  • harleyd1766 Feb 16, 2008

    Turned our Trutech on and nothing, the red light goes off to indicate that it is on and there is no sound and no picture. IT IS ONLY 4 MONHTHS OLD! Target gave me the same song and dance. Has anyone found contact info for the company, Target certainly doesn't help!

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Open the back of the TV,and look at the can shaped items called capacitors on the board that the power cord is hooked to.If any of them have the tops,or bottoms bulged out,they need to be replaced.This should get it working again.Most of the time the big black capacitor on the power board goes bad,and bottom bulges out,but sometimes it is the other capacitors as well.I hope this helps.If you have any questions,please let me know.Thank You very much!
Tyler

Posted on Dec 05, 2008

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What I found out is target has several manufactures that make the trutech products. I have the PLV16260. I called target @ 1800-440-0680 and was transfered to the electronics dept. They told me to look on the back label of the tv and there is a manufacturer name there. Mine was made by ALCO. Their number is 888-252-6352. I just spoke to them and they said the reason the screen is blank is that it is the power supply board. They informed me that if I ship it to them in Buffalo NY that they can repair it for 135.00. I had a repair person come out and they want over 300.00 to fix it. Shipping it will be a problem for me so I am checking to see if they have a replacement board I can buy and have someone install for me.
The other interesting thing they told me was that even though it is out of warranty - if it was not repairable they would replace it with a current model. It might be worth shipping.I am waitng for them to get back to me.
Hope this helps

Posted on Oct 22, 2008

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This also happened to me, bought on black friday last year also sounds like a big bad batch, any way I called the maufacturer and it had barely been 90 days they said 90 day warrenty was up not their problem take it to repair shop. I couldnt believe there was only a 90 day limited instead of 1 year warrenty but thats how it is and we used it for two months and it sits in the closet, repair would probably cost more than to buy a new one.

Posted on Mar 06, 2008

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This happened to me as well. I thought that it was toreup for good until I unplugged it and plugged it back it then turned it back on Wa La it worked. Thanks alot for the solution.

Posted on Feb 10, 2008

This happened to me and I just unplugged everything the whole day turned back on at night and the screen came on

Posted on Sep 23, 2007

The official website for this item is http://1800customersupport.com/trutech. Try emailing them, or call them at 1-888-252-6252. Trutech is the store brand for Target stores, so many different companies make their products. This website isn't the official site for ALL Trutech products, just some of them, like this 19" LCD TV.

Posted on Aug 20, 2007

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Posted on Jan 02, 2017

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