Question about Acer Aspire 5100 Notebook

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Unknown cd-dvd rom driver for Acer Aspire 5100

My Acer Aspire 5100 cd-dvd rom is not working. In Device Manager, there are no cd-dvd rom drivers showing up. The drive spins when I put a disk in, but the computer appears to not be comunicating with it since nothing happens when I click "eject." I'd like to re-download the missing driver software but I'm not sure what to look for or where to look.

Any help would be appreciated!

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  • drumtown2987 Jan 27, 2009

    Hmmm... thanks for the suggestion. I tried it, but still no luck. Any other thoughts?

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  • Acer Master
  • 1,102 Answers

Control panel add new hardware
follow instructions choose yes already installed if a box appears scroll and see if your cd drive is there if so highlight then next.
If not showing scroll highlight add new then next choose option automatically install.If still not installed then go back and if you know your cd type choose option select from list then highlight what your looking for then next choose type and model from the list and next
how old is the system maybe you need a new cd rom.
Have you made any changes to your system when this start to happen

Posted on Jan 28, 2009

  • DEKR
    DEKR Feb 02, 2009

    don't forget to rate me

    thanx

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  • Contributor
  • 31 Answers

The possible cause could be upper lower filters. does the cd drive show up in "My Computer"?
if so follw these steps -
click start-> run-> type "regedit" (no quotation)-> click file-> export(make sure that all is selected and that save location is in the C: drive, very important.) -> find this reg key - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

make sure this is 100% right. now left click it once and stuff will come up in the right side of the window pane. delete the entries on the right side that say "upper filters" and "lower filters". restart your pc. hopefully this should work.
FYI, the registry is everything about the pc, be very carefull not to delete the wrong thing

Posted on Jan 25, 2009

  • Robert Jan 25, 2009

    the possible cause could be upper lower filters. does the cd drive show up in "My Computer"?

    if so follw these steps -

    click start-> run-> type "regedit" (no quotation)-> click file-> export(make sure that all is selected and that save location is in the C: drive, very important.) -> find this reg key - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}



    make sure this is 100% right. now left click it once and stuff will come up in the right side of the window pane. delete the entries on the right side that say "upper filters" and "lower filters". restart your pc. hopefully this should work.

    FYI, the registry is everything about the pc, be very carefull not to delete the wrong thing

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