Question about Acer Aspire 5610-4648 Notebook

1 Answer

When i chose the program, it is empty, and before that the problem , when i call Afum Messenger via video camera to be non-existent or busy, please help me

Posted by on

  • 6 more comments 
  • sabah dhaher Jan 26, 2009

    when i chose acer crystal eye webcam i do not find it,it is empty

  • sabah dhaher Jan 26, 2009

    when i chose tools and then audio and video setting the computer says(not possible to prepare the operation of audio and video

  • sabah dhaher Jan 26, 2009

    when i chose audio and video setting the computer says(not possible to prepare the operation of audio and video

  • sabah dhaher Jan 26, 2009

    i have icon on desktope

  • sabah dhaher Jan 26, 2009

    i think i have to download acer crystal eye webcam program!!!what do you think??

  • sabah dhaher Jan 26, 2009

    can you tell me the correct way to download or install applications and drivers

  • sabah dhaher Jan 26, 2009

    hi, when i click on acamera icon on desktope then screen shows and says"An unidentified program wants access to your computer"!!!!!!.......and the screen include cancel this program or allow it

  • sabah dhaher Jan 27, 2009

    hi,thank for your care, im sorry for late,you know that i live in jordan and there is different in time ,any way my computer type is acer ,and i will tell you when the camera not founded i downloaded the acer crystal eye webcam from internet, and from that time the screen that i told you about it shows , i did the steps which you told me and no Usefulness


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Acer Master
  • 1,102 Answers

Which program are you talking about
your cam has to be setup in messenger program
are you talking msn

Posted on Jan 26, 2009

  • 13 more comments 
  • DEKR
    DEKR Jan 26, 2009


    After you start Windows Live Messenger,
    expand the view by clicking on the square
    on top left next to the red X.
    Then on the Windows Live messenger window on the
    right side, click on “ “Show Menus.” And then click
    on “Show the Menu Bar”.
    Next go to the Menu Bar on right side, click on Action.
    Go to “TOOLS” and click “Audio and Video Setting
    and follow the instructions.

  • DEKR
    DEKR Jan 26, 2009

    right click my computer

    then properties


    then device manager see if your cam driver shows in there

    if it does click and update

    do you have a camera icon in my computer

    do you have an icon on desktop or my computer that says recovery

  • DEKR
    DEKR Jan 26, 2009

    yes you need to reinstall applications and drivers

    do that and see if its better

    don't clikc restore system

  • DEKR
    DEKR Jan 26, 2009

    if you click your recovery on desktop you should have an option to restore or

    reinstall applications if you click reinstall applications then the cam should be installed

    let me know it takes a few minutes to reinstall your applications let me know if you have that option

  • DEKR
    DEKR Jan 26, 2009

    let me know if you were able to reinstall your applications

  • DEKR
    DEKR Jan 26, 2009

    do you have a recovery icon on desktop

  • DEKR
    DEKR Jan 26, 2009

    if you don't have a recovery icon let me know

    also check my computer for the recovery icon

    what were you doing when the cam stopped working

  • DEKR
    DEKR Jan 26, 2009

    can you please tell me what type your laptop is

    EI: acer/toshiba/dell

  • DEKR
    DEKR Jan 26, 2009

    if you open my computer c:\ you should see your pd type open and recovery management should be in there.

    please let me know

    i do not to know what happened when it stopped working

  • DEKR
    DEKR Jan 27, 2009

    are you still having problems

  • DEKR
    DEKR Jan 27, 2009

    have you been able to solve your problem

  • DEKR
    DEKR Jan 27, 2009

    solution :

    control panel add new hardware

    click next and then yes already installed

    then if a box appears with cam highlight click next

    if no box appears choose option to install automatically.

    let me know if this has helped

    if not we to do another solution

  • DEKR
    DEKR Jan 27, 2009


    if you can't find your acer recovery for applications you might need to format,did you have a virus.

    you should have a folder acer in c\drive

  • DEKR
    DEKR Jan 27, 2009

    i need to go out for a couple hours

    then when i get back i will tell you how to properly download programs and applications.

    Do you have a windows or a recovery cd

    with your computer


    i want to help you

  • DEKR
    DEKR Jan 27, 2009

    i am back if you need more help.

    i want you to open my computer and see if you have a folder that says acer


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can not get the web cam to work

Please follow the below Instructions
1 Take pictures independent of communications software on the Windows version of the netbook by using the webcam without connecting to networking software. Click the "Windows Start" menu and click "Acer Crystal Eye Webcam" in the Programs list. The webcam application should open and the camera should produce an initial warmup image. Use the buttons on the control panel to adjust image size or take photos. 2 Use the Instant Messenger program on the Acer Linux-based laptop or netbook to work the webcam. The Acer Instant Messenger program is available in the Connect folder on the Acer laptop's desktop screen.
3 To send and receive live video and pictures using your webcam on an Acer laptop, work the webcam through individual communications software, including Skype, Windows Messenger, Yahoo Messenger, AOL Instant Messenger, or Google Video Chat. Open your selected communications software program and click the webcam button to work your webcam.

Apr 02, 2012 | Computers & Internet

1 Answer

Can you teach me how to install my webcam/

More computers are coming with built-in webcams. They're designed to work in conjunction with instant messaging and VOIP programs like Yahoo! Messenger and Skype. Many photo editing programs, like Google's Picasa, can also capture photos directly from them. This article explains how your webcam with each of these free programs

1. Open Yahoo! Messenger and select "My Webcam" from the "Messenger" menu. This will bring up a window showing what your webcam sees. To invite one of your contacts to view your webcam, right-click on them in your contacts list and choose "Invite to View My Webcam" from the "More Actions" area of the pop-up menu. They will receive an invitation asking them to view your webcam.

2. Open Skype and select a contact you'd wish to call. Skype will automatically detect that you have a webcam attached to your computer and give you the option to place a "Call" or "Video call" to the contact. Choose "Video call" and you're in business.

3. Open Picasa and select the webcam icon to the right of the "Import" button. A window displaying a view from your webcam will pop up. Click the "Record" button or camera icon to begin recording a video or take a snapshot.

Dec 19, 2010 | Computers & Internet

1 Answer

I use yahoo messenger 10 but laptop cam is not connecting.

Try uninstalling the camera drivers and install the latest camera drivers. Try uninstalling the yahoo messenger and reinstalling it. If the problem exists, try some other versions of yahoo messenger. Try Skype to check if same problem exists there also...

Jun 30, 2010 | Dell Studio 1537 Laptop

2 Answers

Hi, I have a Sony Viao with a built in

have you run the audio and video wizard in messenger under tools?

Jun 26, 2009 | Sony VAIO VGN-N110G/W Notebook

1 Answer


msn messenger 8.1download oer windows

para Linux usar messenger msn for linux Kmess

si tu non puoso instalar ... try ..MSN on web

las problemas con video llamada son con le driver per web camera la camera non functiona con Kmess cerca on ( sign in on Msn ..

Apr 09, 2009 | ASUS Eee PC 900 Notebook

2 Answers

Windows error " Please turn on the camera"

Your lap top should have the necessary programming already installed.The cam is normally used in video,film or video chat format.When you have a video link on MSN MESSENGER,you can click on the video call to a contact,and even though they have no camera,they will get a video picture link of you from your camera but you will only be able to talk to each other,as you will get no picture as they have no camera.Get windows live messenger 8.5 and use the video link with your contacts.

Feb 01, 2009 | Computers & Internet

1 Answer

Acer Crystal Eye Webcam and MSN Messenger

Make sure you are not running the Desktop Icon program first. The camera can only be used by one program at a time.
Now login to Messenger, and click
Tools > Audio and Video Setup, and click Next past the audio settings, and choose USB Video Device from the list. It should work after a couple of seconds. If that doesn't work, try the other device drivers from the list, waiting a couple of seconds each time, until you can see some output in the window. Then apply and you're ready to go.
It's the same deal with Skype, except it's in
Tools > Options > Audio Settings.

Hope this helps

Chris (ziraffa)

Jan 16, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

Webcam for msn messenger(new version)

Normal 0 See section B. Windows Live Messenger in the info below.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype ( ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger ( ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

Jan 10, 2009 | Acer Aspire 5100 Notebook

3 Answers

Webcam not working with windows live messenger beta

You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.


When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup


This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:

Solution found at:!8B3F39C76A8B853F!14323.entry

Dec 31, 2008 | Acer Aspire 5610-4648 Notebook

10 Answers

Acer crystal eye webcam cant use in yahoo messenger

Image Size not Supported By Webcam ...Then Later On It Says Webcam Not Found ....In Yahoo Messenger Can Anybody Fix it up

Dec 15, 2007 | Acer Aspire 5610-4648 Notebook

Not finding what you are looking for?
Acer Aspire 5610-4648 Notebook Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides