Question about Brother MFC 3820CN All-In-One InkJet Printer

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Brother MFC-3820CN error 41

Hi, (error 41) hasent been printing for about 2 months,no ink comeing out.wife used it once a week prior to it stop working for scanning lotto results for work mates syndicate.just stopped printing. have been getting after market refills cos there cheaper than brothers.i have just unpluged it a few times and managed to get it to do a cleaning cycle, but it struggeld at first, took a few times to complete cycle. still nothing.cartriges are not empty.never use the fax.photocapture still works. havent used color for a long time.self cleaning was not happening like it used to when it was new, but it got used more when we got it.Power save button ??? on or off dont know. can i fix it myself. need your help please.

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  • Anonymous Jan 28, 2009

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Not good sorry

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.

My advice is to take it to a
Brother service centre while if it is under warranty.

If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks

Posted on Apr 25, 2010

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1 Answer

My printer has stop printing on my brother mfc 5100c


Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.

My advice is to take it to a
Brother service centre while if it is under warranty.

If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks

Apr 24, 2010 | Brother MFC 5100c InkJet Printer

1 Answer

Error 41


Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.

My advice is to take it to a
Brother service centre while if it is under warranty.

If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks

Jan 04, 2010 | Brother MFC 3820CN All-In-One InkJet...

1 Answer

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Error 41

The head drive voltage has not been turned from Low to High within the specified time.

Check:
Carriage ASSY
Main PCB
Print head unit
Power supply PCB

Feb 27, 2009 | Brother MFC 3820CN All-In-One InkJet...

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error 41 means the printhead is damaged. There is a 2.5 year warranty extension for error 41 issues

Aug 26, 2008 | Brother MFC 3820CN All-In-One InkJet...

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Error #41


This is a normally a printhead error. You can try cleaning it, or replacing it. I went down that route with an Epson . . .It turned out to be more of a hassle, and did not solve the root problem. If still under warranty I would call the manufacturer (Brother). If it's out of warranty, and you can not change the printhead, I would replace it.

~Davedwin

May 09, 2008 | Brother MFC 3820CN All-In-One InkJet...

1 Answer

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if you have an error 41 the machine wont print any more due to a short circuit in the print head.

plz check error message.

anyway, if you have received error 41 you need a new printhead or better (because its cheaper) a new mfc.

sorry!

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Error 41 is Print head needs to be replaced, on this model it is not a big job, Heads can be purchased from Brother dealers, ring brother to locate if you wish to repair this machine rather than replace it.

Head sells for about $80 for the part from a brother dealer 1-800-284-4329 and it will need a new set of inks too, not really worth it just replace with new machine with ink and a warranty.

Very common issue, brother extended warranty for this fault for two years but yours would be past it by now, the s/n tells of build date, the first two digits of the LAST NINE of the serial number indicate build date, so a K6J702822 ending serial no. means it was built K6 = Nov 06.

I beleive that this is a result a lot of the time by the use of refills and remanufactured ink cartridges being used.

There is heaps of info on net regarding "error 41".

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1 Answer

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you cant clear error 41. It means that the printhead is rotten.

Do call brother hotline and ask for free replacement. They have changed the warranty because this is a faulty design by brother!

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The printhead is defective. Call brother hotline. Because this is a very common error (due to malconstruction on the mfc 3820 ) they might replace it for free. And when asked: OF COURSE YOU HAD ALWAYS RUN THE UNIT BY ORIGINAL INK CARTRIDGES!!!! :-) (take the ink carts out before sending or giving it to a service dealer!)

Oct 14, 2007 | Brother MFC 3820CN All-In-One InkJet...

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mukuwa, here are a couple of suggestions: How do I clear a Machine Error 41? Description: * Machine Error 41 indicates a mechanical malfunction of the FAX/DCP/MFC. * Unplug the unit from the power source and then plug it back in again. * If the error message continues to be displayed on the LCD, please contact Brother Customer Service. 1. Open the Scanner cover by pulling up on the edge of the scanner just above the LCD. 2. After 15 seconds, re-close the Scanner cover. 3. The LCD will then display Have you removed Blck? 1 Yes 2 No. The LCD will display this question for ALL 4 colours (not just the ones replaced). If 1 Yes is selected, the LCD will then display Change to new (colour)? 1 Yes 2 No. Note o "Change to new (colour)?" will only appear if 1 Yes is selected for "Have you removed (colour)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next colour. o If "1 Yes" is NOT selected for the colour(s) that was replaced, the LCD will return to "Ink Empty". 4. After all the correct selections are made, the machine will then go into a cleaning. Once the cleaning is complete, the LCD will return to date and time. If you still have the same problem, contact Brother Customer Service. http://welcome.solutions.brother.com/bsc/public/eu/gb/en/faq/faq_top.htm?reg=eu&c=gb&lang=en&prod=mfc3820cn_eu Let me know what happens. Good Luck, Tim

Mar 15, 2007 | Brother MFC 3820CN All-In-One InkJet...

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