Question about Rheem Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm

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How to get a warenty replacement unit

Failed under warenty need a new unit

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First, you'll need to gather all pertinent info- including model / serial number and any paperwork indicating date of installation or purchase.

Next, go to Rheem's website. There is help there to assist you to locate your heater's model and serial number if you are unable to / unsure of where to find it. If you live in the U.S. and have the model / serial number data, you can go to the Homeowners Resource Center page and click "Water Heating Product Warranty Verification" link inside the Warranty Section. If you live in Canada, you cannot use the online verification and should call 800 263 8342 instead.

I hope this helps & good luck!

Posted on Jan 17, 2013

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Posted on Jan 02, 2017

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Error Im getting is C8 82


Before calling service tech, copy following link for Rheem-Paloma troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
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1. They do not properly certify technicians before allowing them to install these units.

2. Their product is mediocre at best.

The biggest problem I've seen is that people don't vent them properly. The last one I pulled out had a combined vent length of 55'. 55 FEET! Absurd!
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Years of trouble-free hot water.

Good Luck.

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