Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Wd not recognised in my computer - Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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When i hit my passport e in the icon it wont open. But its listed in devices and porinters.

Posted on Jan 31, 2013

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Posted on Jan 02, 2017

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My WD external hard drive has suddenly stopped being recognised by my computer


Unplug the power supply from the hard drive, leave for 15 seconds.

Plug power supply back in.

Try another USB cable if that does not work.

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do this and it should work : unplug the power and USB cords from the external WD drive

wait 20 seconds. plug the power cord into the drive (make sure the other end is plugged into the wall)
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Find it again in devicee manager and right click it and update or reinstall driver. Its not recognising it because the driver is probably corrupt from Non safe removal. Hope this helps.

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Computer not recognising hard drive. I have even looked in disk management and it's not recognised there either. The hard drive is lighting up when connected so it is working.


HI sineadkirk1

There are several reasons why your hard disk can not be recognised by the computer

1> usb cable problem
2> usb port problem
3> the problem on a computer virus or hard disk
4> computer problem
5> hard disk problem

do the test one by one to ensure that the root cause


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Jan 09, 2011 | Western Digital Elements powered by WD 320...

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My drive is not recognised on my windows laptop


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.

Note that W.D. has a "Customer Loyalty" program; buy a new W.D. drive from the W.D. web-site, at a good discount.

Nov 01, 2010 | Western Digital Elements powered by WD 320...

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My computer does not recognise my WD element portable drive and I have no soft ware to install it, what can I do?


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.
Note that W.D. has a "Customer Loyalty" program; buy a new disk-drive from the W.D. web-site, at a good discount.

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Something might have happened to the driver. You might need to reinstall it.

May 12, 2010 | Western Digital Elements powered by WD 320...

1 Answer

WD HD Media player damaged my hard drive??


Hi Dear! This problem could be solved through a software. You should use Western Digital Disk Manager, your WD hard disk will work properly after using that your WD hard disk pass all test of the software. When it will pass all test it will work properly and in other condition if it will not pass then you should try again so that the software will fix the error and it will made workable.
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1 Answer

My computer will not recognize my 160GB WD My Passport Essential portable hard drive.


if you have any software that you installed with the drive try uninstalling it, i had the same trouble on my 500gb WD. after you have uninstalled the software, restart your computer and reconnect the drive. hopefully it will recognise the drive as it did with mine.

Jun 16, 2009 | Western Digital My Book Essential Edition...

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WD My Book 1TB, not recognised by XP


Hi,

Appreciate the direct "Ask Me".

A couple of ideas:
  • initially, confirm that it is the PC's USB ports that is the issue by trying the WD on another PC;
  • try plugging in a flashdrive, camera to your PC's USB port;
  • if it has been verified that the WD works in other PCs and that the USB port of your computer works, then it could be a registry entry.
Please open "regedit":
  • go to HKLM\system\currentcontrolset\services\USBstor;
  • check the value of the DWORD "Start" it should be 3;
  • If the DWORD "Start" does not exist, pls create it. Right click, New, DWORD value, Start, Value Data = 3.
Incidentally, there is Microsoft KB about disabled/disabling USB here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Sep 26, 2008 | Western Digital My Book Essential Edition...

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