Question about Toto - Toilet - One-piece - Neorest 500 - MS950CG.01

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Now my Toto neorest 500 take more than two flushes n sometimes I need to use the plunger . Is it ok to use a plunger? Could there b a clog or not enough presure in the flush. Sometime the water level in the bolw I normal n sometimes water level is real low I need help figuring this out thx.

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You have obstruction in the way. Try plunging vigorously first then take up toilet and see what is in the way.

Posted on Jan 29, 2013


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My neorest toto 600 shoots water everywhere when flushed

Reckon the toilet gets PO'ed f for being used and abused!

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My toto neorest 500 "burps" when I flush but the water does not go down

The problem may be in the venting of the toilet. If the vent for the toilet is plugged or in the northern climates frosted shut the air in the toilet drain has nowhere to go when displaced by the flushing water so it backs up through the toilet and causes the "burping" you mentioned. Hope this helps.

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Toto neorest 500 take two flushes to work properly

Water pressure may not be strong enough or the tank is not filling up well in the back.does it have trouble on just flushing urine.

Jan 13, 2013 | Toto - Toilet - One-piece - Neorest 500 -...

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My neorest 500 smells we have had it for 4 years. I am wondering what can be done. we love the toilet.

Smells usually come from the tank and not the bowl.
Buy tank deodorizer from local store located near toilet brushes.
Deodorizer hangs inside tank. make sure it reaches the water.

You can also drain and clean the tank using CLR calcium lime and rust remover.
The CLR and gunk are fine for flushing away as long as the gunk doesn't clog the flush holes that let water flow into bowl.

Sewer line can also cause of odor.
If the toilet bowl is not full of water, or if nearby drain is not filled with water, or if toilet is not sealed tight against floor, or if toilet appears to have dampness visible around base, or if a vent pipe terminates behind a wall instead of on the roof: these things can cause sewer air to enter room.

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After automatic flush, water continuously runs into bowl. The water is coming from the upper bowl above the wand area.

i would think the syphon is not closing after the flush, so as the cistern fills it just runs straight into the pan. you'll need to replace the syphon...

Jul 07, 2011 | TOTO MS990CGR Neorest 600 One Piece...

1 Answer

The bowl is full of water and cannot be snaked by a plumber it will not flush. it is a neorest 600

When you say it does not flush; do you mean it flushes...the water just won't go down (won't empty the contents of the toilet bowl)?

Be more specific.


Dec 09, 2009 | Toto MS990CGR-11 Augusta Decorative...

1 Answer

I have toilet with no visable clog but when I flush water fills the bowl and overflows? How do I fix

Something is stuck inside of the toilet. About the only way to get some of them out is to take the toilet up. Shut off water to the toilet and flush it one last time.You need to use a plunger and push all the water you can out of the bowl. Remove the bolts that hold it to the floor. Youll have a little left over water you'll have to clean up after this next step so get something to soak up water. It may be easier to remove the tank now than to take a chance on damaging the gaskets. Just going to have to turn the toilet over and over and over and see if something falls out into the bowl. To repair this damage you're going to have to clean off the wax ring (messy Job) and get a new wax ring. They're pretty universal 3 and 4 inch are the same. PUt the wax ring onto the bottom of the toilet then set it back over the bolts that hold it to the floor and tighten it back down. Replace the tank and tank gaskets if you took it off. When I fixed mine I found a AA battery inside. That was all it took to plug it up every time you flushed toilet paper.

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