Question about The Companion Group Kozy World Portable Companion Heater

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Cannot get pilot lit burns blue flame but goes out

Gas log set was working but click sound went out now pilot burns blue but wont stay lit

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The best approach first would be to blow out the dust. There are one to two breather ports that easily get clogged. If that doesn't work it may be a bad thermocouple. It can be checked with a volt meter set to multicolored. Disconnect the thermocouple from the valve and attach the black lead to the thermocouple itself and the red to only the tip that makes contact inside the valve. Light the pilot and hold in button to begin watching the readings. 18-24 millivolts is the desired range.

Posted on Feb 10, 2013

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Posted on Jan 02, 2017

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SOURCE: I just bought a brand new Kozy World blue flame

The thermocouple is bad or not aligned properly. It is the metal bar in front of the pilot light. This bar senses the heat put off by the pilot light. If it does not get hot it will not allow the gas to flow. You either need to align it so that it is in front of the pilot light and receives enough heat to allow the gas valve to operate or possibly the thermocouple has gone bad and needs replacing.

It could also be that you are not waiting long enough. The thermocouple must sense the heat for at least one minute or more before it will let the gas valve turn on. Turn everything to off for at least five minutes. Re-light the pilot light and let it burn for at least one minute and then try turning the knob to on.

Posted on Nov 25, 2010

heatman101
  • 43501 Answers

SOURCE: the pilot works and the flame comes on but when

Hi,
Uswually when that happens it is because the pilot is too weak... the pilot is not focused on the thermocouple properly or the thermocouple is weak...

You will need to figure out which of these things are causing your problems...

heatman101

Posted on Jan 04, 2011

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