Question about HP Compaq Presario SR2011WM PC Desktop

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It will boot up to the windows screen and freezes.

HP Compaq Presario SR2011WM PC Desktop ... It will boot up to the windows screen and freezes.

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If your computer was able to boot up but unable to load the Windows, the most common cause would be the recently intstalled software or Windows update.

To remove this, follow these steps. Skip Step 1 if it is not relevant.

Step 1: Removing recently added hardware
Use the steps in this section to disconnect any recently added hardware and test for the error.

NOTE: If a new internal device (sound card, hard drive, or other) was added to the computer before the error message started to occur, you have to remove it before continuing.

  1. Turn off the PC and unplug the power cord.
  2. Disconnect the mouse, and any other peripherals attached (Printer, scanner, webcam, zip drive, phone cord, network cable and other devices). Leave only the keyboard and monitor cable attached.
  3. Press and hold the power button on the front of the PC. Release after 10 seconds.
  4. Plug the power cord back in.
  5. Turn on the computer.
  6. The computer displays the We apologize for the inconvenience... message. Allow the timer to count down from 30 to 0.
  7. If the computer successfully starts to the Windows desktop and does not restart to the error message, connect one device and wait until Windows recognizes it.
  8. To find if a device is causing the error, continue connecting the devices, one at a time, restarting the computer each time, until the device that is causing the error is found.
NOTE: If this does not solve the issue try to do a system restore BUT it will delete all your files and programs you install by yourself after the system. You will be able to use the pc as a new pc.

Posted on Jan 25, 2009

  • Ganesan Chandraiah
    Ganesan Chandraiah Jan 25, 2009

    Step 2: Restoring with System Restore
    Use the steps in this section to restore Windows XP to an earlier time:


    1. Turn off the computer.
    2. Remove all attached devices except for the mouse, keyboard and monitor.
    3. Turn on the computer.
    4. When the We apologize for the inconvenience... message appears, use the UP or DOWN arrow key until Safe Mode with Command Prompt is highlighted and press Enter. NOTE: If the computer stops responding or restarts automatically, skip to Step 6 to restart from the last known good configuration.
    5. When the logon screen appears, select Administrator and enter the password (if applicable).
    6. When the command window appears, type: cd \windows\system32\restore and press Enter.
      Type: rstrui and press Enter. The System Restore screen will appear.
    7. On the Welcome to System Restore window, select Restore my computer to an earlier time , then click Next.
    8. On the Select a Restore Point window, select a date that is highlighted in bold print from the calendar.
    9. Select a restore point from the window labeled, On this list, click a restore point and click Next.
    Please rate my solution.

  • Ganesan Chandraiah
    Ganesan Chandraiah Jan 25, 2009

    Note: For some reasons if you unable to perform the issue using the steps above, use the steps mentioned below



    1. Turn off the computer.

    2. Remove all attached devices except for the mouse, keyboard and monitor.

    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.

    A Windows startup screen displays.


    1. Use the UP or DOWN arrow key to highlight Safe Mode with Command Prompt and press Enter .

    If the error message appears again, skip to the next step to perform a system recovery.


    1. When the logon screen appears, select Administrator and enter the password (if applicable).

    2. When the command window appears, enter the following at the command prompt:

    cd \windows\system32\restore


    1. At the new prompt, enter the following: rstrui

    The System Restore screen opens.


    1. Follow the instructions in System Restore to restore the computer to a time when the errors were known to not occur.

    When finished the computer restarts and attempts to open Windows. If the error still appears after using System Restore, continue to the next step.

    Recovering

    If the error continues after the using System Restore, perform a system recovery to reset the computer to its original configuration.

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I have an HP Compaq Presario SR2011WM PC Desktop Intel Celeron with 512MB RAM. Its too slow, what should i do? Can I upgrade the RAM to 2GB? Thank you.


2 GB (2 x 1 GB) Speed supported PC2-4200 MB/sec Yes, you can add memory:
2 GB (2 x 1 GB) PC2-4200 MB/sec,240 pin, DDR2 SDRAM

2 GB (2 x 1 GB)= 2-1 GB. modules for each slot, for a total of 2 GB.

Make sure that yor run the defragmenter:


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To start Windows Defrag, double click on the "My Computer" or "Computer" Icon on Desktop or in Start Menu.

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From the next menu select "Tools" and then "Defragment Now"


The Disk Defragmenter screen will now appear, Click on Analyze. This will check your drives and will only take a few seconds. If your result shows a lot of red like mine (see picture below) then click on "Defragment" to continue) Be warned this may take several hours, so don

Feb 26, 2011 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

Desktop wont connect to internet but laptop will


Is your cable modem also a wireless router?

From my search on it, it is not a wireless router.

This means you need to attach a hub or a wireless router to your cable modem so that more than one computer can connect to the internet simultaneously.

Go out and buy a wireless router. Connect the wireless router to your cable modem.

Connect your desktop to the wireless router with an ethernet cable.

Then you should have internet on your desktop.

Let me know if this helps. Give me a good rating and vote for me please.

Mar 24, 2010 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

On my friends Compaq: running xp media ctr. He


If he has a product key for the computer he can borrow an XP disc from a friend and reload it using his keyand it should be fine.
He should then create a restore disc and keep it.

Jan 05, 2010 | HP Compaq Presario SR2011WM PC Desktop

2 Answers

Pentium 4 upgrade


Hello,

The Compaq Presario SR2011WM supports following processors:

CPU/Processor
  • Socket: 775
  • Supports the following processors:
    • Pentium D 900 series Dual Core (Pressler, 65nm)
    • Pentium D 800 series Dual Core (Smithfield, 90nm)
    • Pentium 4 601 series (Cedar Mill, 65nm)
    • Pentium 4 600 series (Prescott, 90nm)
    • Pentium 4 500 and 501 series (Prescott, 90nm)
    • Celeron D series (Prescott, 90nm)
Hope it helped.

Nov 19, 2009 | HP Compaq Presario SR2011WM PC Desktop

2 Answers

How to retrieve a forgotten password. I can use CTRL+ALT+DELETE and user name comes up Compaq_Administrator but I don't know the password. Any ideas????? Desktop is a Compaq Presario SR2011WM with...


I used this software to create a boot-CD for resetting a password. (This is to my knowledge also the only one that works with Windows Vista.)

You should also read this article about the process. Don't forget that you might loose especially encrypted files which are stored under that username!

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Aug 09, 2009 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

In the device manager, Device manager unknown acpi


Hi,
You would have to install the ATI chipset drivers , the same can be downloaded from the site below
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=3292424


Thanks
Proton

Jul 04, 2009 | HP Compaq Presario SR2011WM PC Desktop

2 Answers

When I go to boot the pc, it just beeps very loudly. Never boots.


thats normally means your video card has a fault, especially if nothing comes up on your screen and you just hear beeps

Jun 24, 2009 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

System error


Sounds like your hard drive maybe had it. Try to do a repair with your windows disc.

Mar 17, 2009 | HP Compaq Presario SR2011WM PC Desktop

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