Question about SanDisk Sansa e250 MP3 Player

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My sansa won't turn on!!

When I plug the sansa into the computer, it starts charging. Then once I unplug it, it turns off and will not turn back on again. Also, I can't get rid of songs! I have 90 songs on the mp3, but it only plays about 30. It says "bad track" in a red box to almost every song and I can't even delete them from the disc. Please help me!!

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4 Answers

Re: my sansa won't turn on!!

Same thing happen to me. A Sansa is just similar to a cellphone.
Unscrew the backings and check if the battery is all the way in.
That fixed my problem, hope it fixed yours.

Posted on Jul 28, 2008

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Re: my sansa won't turn on!!

While plugged in, the unit receives its power from the computer, but once unplugged relies on the battery. The battery may not be making contact. To test, try pressing on the back to force the battery to make contact while pressing the power on button. If the unit powers up and you let go of the back and the unit goes off, the battery contact is the culprit. I simply took off the back cover and wedged wooden toothpick pieces along the bottom of the battery to force the battery upward onto the contacts. I also placed a toothpick over the battery so the cover would press down on it when the cover was replaced. Make sure cover screws are tight. This appears to have taken up the slack in the battery housing and solved the random power off problems - for now!

Posted on Jan 31, 2008

Re: my sansa won't turn on!!

To get your screen to turn back on, try holding the power button for 15 seconds. the same thing happened to me and that helped me.

Posted on Jan 31, 2008

Re: my sansa won't turn on!!

I can help you with the "bad track." That error message will come up once in a while. The files in your computr are not corrupted or anything: only the sansa's files are. Taking those bad tracks off won't help, you have to format it or something (I'm sorry, I forget excatly what it is!) but if you right-click on the sansa in My Computer theres OPEN, EXPLORE, and then FORMAT. This will wipe everything off of the mp3 player, but the problem you have with the bad tracks should be fixed. Just upload them again. I am really sorry I can't tell you how to fix your other problem, I'm having a similar problem with mine right now (I formatted it, then it stopped responding to my computer and won't show any image on the screen, just white letters).

Posted on Jul 15, 2007

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USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Try a USB plug o the back of the computer. These plugs have more power available.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. Check you screensaver and power settings.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
Next try and reset the player. Resetting the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Once it is back working, go to the SanDisk support site and get the updater program and update your firmware.

Jul 15, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Hi! My Sansa e260 won't turn on. It charges

try upgrading the firmware...if that doesnt help u'll need to replace the battery here's how to update firmware-

Aug 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa Clip won't charge

Here's the thing, technically it doesn't need to be turned on because it's supposed to turn on by itself.

I've had a problem sort of like that. It might be the plug, but it also might be the computer. I'd either suggest try plugging it into another computer or getting a new plug.

Apr 18, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa wont turn on!!

Hey so soz but what u can do is just plug it in and let it charge overnight and then try it again and it should turn

so hope thizz works guud luck

Sep 27, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa Fuze not working anymore

My friend give me a sansa mp3 player BB0703UBB. When i charge it in my PC and i forgot to unplug sansa mp3 player BB0703UBB after half hour i plug it. But the power is not working. i cannot open and play it anymore. I try to insert it on my PC but then it says unknown device. HELP!

Jul 17, 2008 | MP3 & Digital Media Players

2 Answers


You need to use the sansa media converter program that came with the sansa on the CD. This is used for photos1.gif and for video. The supported files are listed on the screen once you open it.You shouldnt have any problems transferring music to it using that program

Jan 25, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

I can't turn on my Sansa e250!! Help!

Check the battery connection(s) in the back. Remove the 4 screws, remove the battery an re-connect it. Charge the device for a few hours. Best of Luck.

Oct 05, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa MP3 player charges, plays while plugged into wall, but not unplugged.

When you plug it into the wall make sure you turn it off and let it charge all the way before you start using it again. see if that helps

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa E260's screen is white and it won't turn off

After leaving it on all night and running the battery down I plugged it back in, it charged and everything is working fine. The morale of this story is, don't unplug it from the computer while it is in use.

Mar 06, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

It turns off as soon as you unplug it from charging.

maybe it could be the battery.. you might need to go purchase a new battery

Jan 06, 2007 | SanDisk Sansa e250 MP3 Player

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