Question about Televison & Video
Just get a dvd of the video you are watching and see if it will show the subtitles
Posted on Jan 17, 2013
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Posted on Jan 02, 2017
SOURCE: can't read blu ray disc
We searched the internet and found out that many people had the same problem as us and the reason for the problem is a defective part. You have to call panasonic and mail the whole unit back to them for the needed repairs. It really stinks to have to give up our player for so long but what else do you do? Never buy panasonic I guess.
I thought that I deleted all of my information from your website when we discovered our problem. Please do not charge me for this. Also please get rid of my info. If I ever do need help again I am happy to try your site. Thanks for asking.
Posted on May 23, 2008
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
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