Question about Dell XPS 8500 Desktop Computer; Intel Core i7-3770; Microsoft Windows 7 Home Premium 64-bit; 8GB DDR3-1600 SDRAM; 2TB 7,200RPM Hard Drive; 8x DVDRW Drive; 19-in-1 Media Card Reader; AMD Radeon HD 7570; 10/100/1000 Network; Wireless 1703 802.11b/g/n; Bluet
XPS 8500 won't load the software for the Logitech 5500 Revolution Keyboard/mouse. It finds the cd, but won't continue when I tell it to run the software.
You may need to choose if your OS is 32 bit or 64 bit when installing the software for the mouse and keyboard. Click the links below for resolutions.
Logitech 5500 Keyboad and Mouse
Logitech 5500 Keyboard and Mouse FAQ's
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Posted on Jan 17, 2013
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Posted on Jan 02, 2017
did you try starting the computer with both mouse and key board allready pluged in so it can recanize that there pluged in,no any mouse and key board will work also did you switch the 2 to make sure you did'nt have them pluged in the others spot?
Posted on Mar 10, 2009
Start machine press F8 repeatedly
If it lets you into Safe Mode then go to Programs, Accesories, System Tools, System Restore and try to roll the machine back a week or so
If that does not work you need to find a buddy with a copy of the software and reinstall providing your machine has the Windows sticker on the back or sides giving you the key code
Posted on May 23, 2009
first make sure the keyboard is plugged in all the way. then make sure there isn't a button stuck on your keyboard all else fails wal mart has some cheap ones if it STILL presists. your PS/2 port may be messed up unless your using usb
Posted on Oct 21, 2009
If it works in service mode, then it is not a hardware problem. Boot Windows in "Safe Mode" using the F5 Key as it is Booting to Windows. That should make it re-discover the KB and Mouse. Make sure the KB and Mouse are pluged into the right ports. Mouse Green and KB Purple
Posted on Dec 31, 2009
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