Question about HP Deskjet 3843 InkJet Printer

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Why does my HP Deskjet 3843 paper keep jamming

My Deskjet 3842 printer keeps paper jamming

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: HP 4200 printer paper jam. No paper is jammed

check this out....when the printer reports the jam, open the paper tray very carefully and slowly.

Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?

If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.

POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.

You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.

Posted on Mar 14, 2009

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SOURCE: HP 3915 paper jam error

I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Posted on May 04, 2009

  • 61 Answers

SOURCE: HP deskjet 1280 paper jam

Yes you can manually remove the paper. It can be pulled out from the feed area (pulled out backwards).
To clear the jam status....
Take the back cover off, there is a reset switch in the top left hand lock hole. Push a pen (or similar) into this hole, the switch will give slightly and be the same depth as the others.

put the cover back on, all should be well

Posted on Sep 11, 2009

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SOURCE: my printer is a hp deskjet D1520 and it wont print

This video should help.

Posted on Dec 23, 2009

  • 1 Answer

SOURCE: HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Posted on Jul 02, 2010

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Paper jamming problems with HP DeskJet F380 All-In-One Printer . The paper feeds into the paper feeder but then it seems to get off line and the paper get stuck and actually tears in the feeder. The...


Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Thanks
Newton

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Do a complete reset.
1- Clear the printer queue.
2- Turn off the device.
3- Remove paper in the tray and possible paper jammed.
4- Remove ink toner.
5- Turn on the device briefly and turn it off.
6- Replace paper and toner.
7- Turn on!

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