Question about 2wire 2700HG-B Router (2700HGB)

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ATT/SBC gateway router....

I just got internet service from TW cable and they stated I could use my ATT/SBC router. However the only computer which works is the one their modem is hooked up to. the other laptops/computers in the house still recognize the router, but won't get to teh internet. They (the computers) open an SBC help page and keep trying to hook up to it(DSL) . How to I coonfigure the compuers and/or router to all work.

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  • Kathy Phillips Feb 01, 2009

    Sorry, didn't work. I ended up buying a wireless N router. After help from my brother-in-law last night, we now have everything up and running. thanks so much for your help. the other router never had the connections for cable, only phone line.

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Take the ethernet cable from modem to PC and hook it into the router(modem to router)...run another ethernet cable from the router back to that PC(router to PC). All you machines should be fine then.

Posted on Jan 29, 2009

  • Michael Lucas
    Michael Lucas Jan 29, 2009

    All your machines should be fine then.


    Hope this helps you out..


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The dsl light keeps blinking red no Internet connection


for LED LIGHTS interpretation: refer to this link:http://www.sasktel.com/search/controller//Internet/2Wire-Gateway-2700-2701-LED-Status-Lights-Guide/_/R-Support_13750/Record-Support
NOTE: everything that says contact SASKTEL TECH SUPPORT refers to your Internet Service Provider
Qwest Technical Support at 1-800-247-7285
SASKTEL TECH SUPPORT Anywhere in Saskatchewan :1-800-773-2121
Outside Saskatchewan (anywhere in Canada and USA):1-888-773-2122
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Im a new compaq presario cq60 owner- im trying to setup wireless network at home-att.is my only option in my area- have a 2wire 2701hg-b wireless router and cant get it to work internet,wireless only with...


You will need to check the wireless settings of the router.
You said that it works only with the ethernet connection but not with the wireless connection.
Check the IP address of the computer when it is connected with the cable to the router. note down the default gateway number.
Open the set up interface of your router with the Default gateway number.
once you are able to open the set up interface of your router, you will be able to change the wireless settings of the router.
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1 Answer

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The picture looks like it is a 2wire DSL modem. If this is service from AT&T/SBC you should have gotten filters to put between the phone and the wall jack make sure those are installed. Power off the 2wire modem ( unplug power )Then disconnect all computers and routers you may have from the 2wire router. Plug one computer in to the router then turn on the computer first then plug the power back into the 2wire router. Wait and see if you get an uplink. If not go to this webpage http://homeportal.gateway.2wire.net
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Hi! I will be more than glad to assist u in this concern..the modem wont talk to the router bcoz the router is not properly setup.. if you are using a cable modem from ur cable company provider- u need to do a mac clone on the router u have to clone the mac address of ur computer. normaly the mac of ur computer is the one register to your cable company and on the setup page of the router just selct on the internet setup, dhcp after clonning the mac address of your computer. u need to connect ur computer directly to the router and then after doing the process connect the router to the modem. if u are using a username and password, u have to use the pppoe settings on the router, if ur isp set a static ip , set it up to the router, to check the ip setting of your isp.. connect the computer directly to the modem and check if u have internet.. then click on start, run and type cmd,it will give u a dos prompt and from there type ipconfig/all and it will show u the ip address, subnetmask, default gateway, dns server.. I hope this will solve ur concern..

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