Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Tops of characters cut off

My printer is printing some of the lines with the characters cut off on top. For example, all letters that are uppercase (capital letters) or letters that go above the line, such as t, d, b, l, etc are cut off on top. It is not happening on every line, on some of the lines the print is normal. We are stumped. We aligned the cartridges, and answered some diagnostic questions on the windows xp helper, but we got no solution. Thank you in advance for your help. Cathy and Paul Seifer

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Re: tops of characters cut off

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Posted on Jul 12, 2007

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