Question about HP Pavilion Computers & Internet
My AVG Tuneup analyzer says that my Microsoft 6 to 4 Adaptor is not working properly
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Posted on Jan 02, 2017
Even though you have AVG install, I believe you have a virus/rogue anti-malware. These types tend to pop up saying that your computers infected or that there are errors that need to be repaired. Clicking on the pop-up often redirects you to a site asking you to pay to clean this up.
I suggest you boot your computer into 'Safe Mode with Networking". This can be done by:
-rebooting computer or turning it on if it is currently off
-when you see the bios screen begin tapping 'F8'
-this should eventually bring up a black screen with white text
-choose Safe Mode with Networking
While in safe mode you shouldn't get any pop-ups from the PC Analyzer. You should now download the free version of MalwareBytes. Install and allow it to update. Now run a full scan and have it fix any problems that it finds. Reboot your computer and hopefully everything is back to normal.
This has worked on some computers in the past, but this type of virus/malware can sometimes be difficult to get rid of. If this doesn't work you may have to back up all your personal files to another drive and restore/reinstall the operating system.
Hope this is helpful. Let me know if you have any questions or need any further help
Posted on Mar 02, 2011
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