Question about Western Digital My Book Essential Edition 750GB External USB 2.0 Hard Drive

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Both my computers will not recognize my wd - Western Digital My Book Essential Edition 750GB External USB 2.0 Hard Drive

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  • CyborgCop May 11, 2010

    my assumption is that you are connecting it using a usb connection. And if so, are the usb connectors that you are connecting it to working? B/c they can be disabled through the bios or not work compleletly if they don't have drivers loaded.

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Try to install the cd that comes with your WD.

Posted on Jan 25, 2009

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How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

Feb 08, 2011 | Western Digital My Book Essential Edition...

1 Answer

The hard drive is not recognized by pc


Connect it to a different computer. If it still is not recognized, then the device has a hardware problem. If the W.D. device is still under warranty, exercise the warranty to get it repaired/replaced.
If the warranty has ended, W.D. has a "Customer Loyalty" program -- buy a new W.D. device from their web-site, and get a good discount.

Nov 02, 2010 | Western Digital My Book Essential Edition...

1 Answer

Notebook does not recognize My Book / Western Digital hard drive


Did it ever work?

Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.

Nov 01, 2010 | Western Digital My Book Essential Edition...

1 Answer

Every time i plug my WD HDD my pc does not recognized.


Try connecting the WD HDD to a different computer.
If it is not recognized, then you have a "dead" HDD.
If it still has a valid warranty, exercise the warranty to get it replaced.

Sep 28, 2010 | Western Digital Hard Drives

1 Answer

Our 2002 Gateway computer will not recognize a USB


Go to the following website listed below and download the file you need. It needs to be placed in the C:Windowsinf directory (not in any folder).

http://www.infdump.com/download-inf-file

Nov 15, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD 250GB passport portable hard drive is not recognized


If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Aug 26, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer recognizes the WD but i cant view my files


Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Jun 25, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Getting an old Dell Dimension to recognize a WD Passport


In the end, I assigned a different drive letter to the device and it worked.

There's a lot of info out there on how to assign a letter. Here's one link:

http://lifehacker.com/software/windows/change-windows-drive-letters-167525.php

Feb 17, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

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