Question about Arris Touchstone Telephony Cable Modem Tm602g/115
Want to connect my lap top and ps3
Posted by Anonymous on
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Posted on Jan 02, 2017
You will need to purchase a router my friend. The arris does not have a DHCP server built in and cannot assign IP addresses to the work stations. The only way that could work is if you ISP provided you with a second IP address, which would also be extremely unsafe from a security standpoint. Any wireless router should do the trick.
Posted on Apr 09, 2009
Can you connect if you are directly wired into the router?
You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.
Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1
Posted on Apr 09, 2009
http://www.drivers-fix.net/arris.php. Comcast sometimes has drivers for this device. Use the ethernet connection if you can cause Arris EMTA's usb outputs **** unless your trying to do both which is what I think your doing. If your computer only has a USB connection look for adaptors
Posted on Oct 15, 2009
If your modem is not communicating with your Linksys router, your Arris modem was most likely installed directly to a PC or Mac when either you or a technician installed it. As soon as it connected it registered your MAC address from your NIC. You need to make your sure that the modem is still talking to the PC or Mac. Please try the steps below.
1. Find out what your NIC's MAC is (go to "Start", "run", "CMD", "ipconfig/all")
2. Copy down your NIC's "Physical Address." That is the MAC.
3. Go into your router's web based utility (Linksys is 192.168.1.1, username:none ; pw: admin) and click on the "Advanced" tab.
4. Then click on the "MAC Address Clone" tab.
5. Type in the number that you copied down. Click "Apply."
6. Now power cycle your Modem while it is disconnected from your computer and router. Power Cycle the router. After everything has rebooted connect the router to the modem and you should be good to go!
In most cases, this should work, and you ought to have internet access now.
If this did not work, the following is a quick fix:
1. Go to the 'Applications & Gaming' tab
2. Click the sub-heading 'DMZ'
3. Click 'Enable'.
4. Click 'Save settings'.
5. Wait for the settings to save, and click 'Continue'.
If this doesn't work, I would recommend calling your cable ISP and telling them that you need a modem that will work with more than one computer, or you need them to send a tech out who is able to set up the internet through a router.
Hope it helps.
Thank you for using FixYa.
Posted on Apr 14, 2011
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