Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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My ipod won't charge

My ipod will play the music i downloaded onto it on my computer but won't play on the headphones. when i plug it into my usb port, it blinks orange continuously. i unplug it, it blinks green for half a second then turns off.

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Send to Apple it needs a new battery installed.

Posted on Jan 30, 2009

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My ipod will not turn on


Find out what to do if your iPod won't turn on.

Several things could prevent iPod from turning on. Check each cause in this order to find out what's wrong.
Products Affected

iPod
Resolution
Make sure the Hold switch is off

1. Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.
2. To turn the hold switch off, slide it until you no longer see the orange patch.
3. Press any button to turn on iPod.

iPod hold switch on iPod hold switch on
Make sure the battery is charged

iPod won't turn on if the battery is empty. Instead, a low battery screen appears for about 3 seconds when you try to turn it on.

iPod battery empty icon

To charge your iPod, connect your iPod to your computer's built-in 6-pin FireWire or high-powered USB port or connect it to the Apple iPod Power Adapter and plug the power adapter into an electrical outlet. Note: iPod models without a Click Wheel cannot be charged via USB. iPod shuffle requires a high-power USB port to charge. iPod nano and iPod (5th generation) can charge via USB or FireWire, but they require USB to sync with iTunes. If you're not sure what iPod model you have, click here.

If you are connecting via USB and the battery is completely discharged, there may be up to a 30-minute delay before iPod powers up. Click here for more information.
Reset iPod

If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain

In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.

Update iPod's software

If iPod turns on after you reset it, use the latest version of iTunes to update iPod.


Additional Information

If you have tried the solutions above and iPod still won't turn on, check the following:

* Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
* Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
* Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

iPod may not power on, may be stuck on the battery logo, or may have stopped responding while playing music (in which case the Click Wheel doesn't respond).
Products Affected

iPod classic (120GB), iPod nano, iPod classic, iPod classic 160GB (Late 2009), iPod (5th generation), iPod (5th generation Late 2006)
Resolution

If you experience any of the above issues, try the following steps:

1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
6. Try putting the iPod into disk mode.
* While in disk mode, connect the iPod to iTunes and try to restore.
* If the iPod is still not recognized by iTunes, the iPod should be serviced.

See http://www.apple.com/support/ipod/ and click the Service tab for more information about your service options.


Hope it helped...

May 21, 2011 | Sony NWZ-E436F MP3 Player

1 Answer

Bought an i pod touch for my son plugged into computer to charge partly charged now,but can't get anything on it,just comes up slide to power off or the i tines logo and a cable connection picture at the...


What to do is download itunes from the apple website this is what you use to transfer music, video and other stuff onto it. You can download itunes from http://www.apple.com/itunes/ once you have installed it plug in the ipod to your usb port and it should come up as a device in your itunes. Then you will be able to either download music from the itunes store or put cds onto itunes and then you can transfer it to the ipod. Hope this helps.

Apr 15, 2010 | Apple iPod nano

1 Answer

Soon as USB is connected to computer - It freezes up and will not repond until the ipod is reset, using menu and center button. Freezes up also, when IPOD Power Adapter is connected for charging battery....


check your usb drivers are upto date
using the latest usb driver. its your pc that is at fault
not the ipod try connecting to another pc.

Ray

Oct 01, 2009 | Apple iPod touch

3 Answers

Ipod is not recognized by itunes. it wont play or charge it just blinks 4 times when i plug it in


  1. The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3
    The reset utility will fix the following issues.
    1. The iPod won't play music and can't be restored using iTunes
    2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac.
    3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
  2. You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it.
    System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista.
    Download the file for the program here:
    MAC
    http://www.apple.com/support/downloads/ipodresetutility102formac.html
    Windows
    http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
  3. Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!

Sep 24, 2009 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

I put music from my computor onto the ipod when it is plugged into the computer it plays the song but doesn't recognise any song are it when it is not plugged in?


Hi,
I am assuming you are a new user with your ipod.
You can play and view your music on the ipod only if you transfer the files thru itunes.
You can go to the apple website or download.com and download itunes.
After downloading it.Install the software and add your music onto your ipod through itunes.
Now your ipod will recognise all the songs you add.
IT WILL WORK.HAVE FUN.
and if i helped u solve ur problem in any way...please help me by clicking on the fixya rating.. 
thank you.

Mar 10, 2009 | Apple iPod nano MP3 Player

1 Answer

USB Car Hookup


first, connect the ipod to your computer and hit reset, like when you get ready to download music, second check the ear phones, make sure its pluged in all the way.

Jul 26, 2008 | Apple iPod nano

2 Answers

Battery is totally flat and won't charge


The USB cable was having issues with our computer. We could download the music but it would not charge. Had to buy a USB accessible charger that plugged into the wall. I suggest the Sony AC power adapter. It's a USB power supply for Sony and iPod.

Jul 18, 2008 | MP3 & Digital Media Players

1 Answer

Ipod wont show up on itunes


Let the iPod fully charge - sometimes you will get this message if the iPod is running on low power. Try another USB port if it gives you the same message.

If it still doesn't work, try the 5 R's suggested by Apple in the manual - you can get a manual from Apple's website if you have lost yours.

Jul 06, 2008 | Apple iPod shuffle MP3 Player

2 Answers

Music Video


i can`t get my i pod to turn on.how do i do that?all i get is a picture of a disk with a music note on top with a usb cable pic pointing toward the disk and music note. thanks

Feb 12, 2008 | Apple iPod touch

1 Answer

Itunes and ipod are not cooperating with me.


I bought an Ipod shuffle 2nd generation yesterday, it charged all night and orange light was still blinking. Tried listening to songs and sometimes it would play but most times wouldn't. Took it back for exchange and same problem. Then I realized the problem is not with the USB plug or computer reoconizing ipod but in the docking itself. I applied pressure on the top side of docked Ipod and bottom of docking station and the computer recognized the Ipod. Release pressure and lose connection. The problem is that the docking station and earbuds do not connect with ipod and the fixes provided by apple doesn't address or fix this problem.

Oct 30, 2007 | Apple iPod shuffle Second Gen. Silver (1...

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