I bought an Iphone last December, and my voicemail still doesn't work. Our local AT&T doesn't sell the iphone so they really have no idea how to fix the problem.
I can dial and hold "1" and voicemail calls.
I go through prompts and record greeting.
Everything seems like its going to work.
However everytime someone calls, he/she cannot leave a message.
They get a message that says...........................
........"We need more information to direct your call to the approatie voice mailbox....to leave a message please leave the ten digit phone of the person you are trying to call.....if you have a mailbox on this system, please press #"
Call 611 from the phone you can press I think option 1 then option 3 you should be able to reset your voicemail pwd. however before you do that you should call your phone from another phone not just press 1 send. by calling your phone it will let you know if you have a voicemail box actually setup porperly.
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Hi, you'll need to restore your iphone as a new iphone it will wipe all the data from your phone but its necessary as if you try to restore your phone and use previous back ups it will bring the voicemail password back...Hope this helps..
Use the following steps to restore your iPhone.
***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE
LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND
6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE
SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE
YOUR PHONE - FOLLOW FROM STEP 6! ) *****
Make sure you have the latest version of iTunes installed and running before attempting to update.
Connect your device to your computer.
Select your iPhone when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
prompted to back up your settings before restoring, select the Back Up
option (as seen in the image below). If you have just backed up the
device, it is not necessary to create another.
the Restore option when iTunes prompts you (as long as you've backed up
your device, you should not have to worry about restoring your phone).
Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
For the iPhone only, after a restore, the iPhone displays the "Connect
to iTunes" screen. Keep your device connected until the "Connect to
iTunes" screen goes away or you see "iPhone is activated." If iTunes
does not have an Internet connection, you cannot complete this step.
final step is to restore your device from a previous backup. Once your
device is restored and-in the case of the iPhone-in the process of
activating, you should be able to see the following in iTunes:
Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...
The iphone is not too hard to repair. There is a stepby step guide too that explains a little bit at eachstep how todisassemble the iphone properly : iPhone repair. There are also third party iphone repair companies that do it for you.
Had the same problemwith my iPhone 3G this is how I fixed it -
1) From the iPhone 3G, I called my own iPhone 3G number. 2) Went through the setup. After finishing the ssetup Hang off the iPhone 3G. 3) Then the voicemail button on the iPhone 3G worked - first time, there was a **** pause, it asked me to enter my voicemail password that I had set in step 2, and that's it.