Question about Canon BubbleJet i560 InkJet Printer

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Uneven printing of black type

Our Canon i560s is 2-3 years old. all of a sudden we are having problems with the black ink printing in uneven bands (one sentence clear and the one below it barely readable). The tanks are full. I have run the "deep cleaning" and the various other tests but nothing seems to work.
Also, colors are off and every time we run the color tests the numbers that we have to input to show the clearest color changes.
Do you have any suggestions?

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If the printer print head as individual unit then these follow these steps given for cartridges with print head on it ...

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Posted on Jan 25, 2009

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Hi and welcome to FixYa,

Almost always, your describe issue indicates a clogged printhead. Since you already have tried deep cleaning, then the possible solutions would be steps or a combination of steps below:

  • temporarily replace your ink cartridges with those containing cleaning solution and perform deep cleaning again;
  • soak the printheads with alcohol and/or hot water;
  • in worst case scenario, replace the printhead. If you would factor in the cost of parts, repair service fees and the downtime, you may want to re-evaluate your options and consider a replacement.
Good luck and thank you for using FixYa.

Posted on Jan 25, 2009

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Read the solution by one of the experts :)

The problem was due to a dirty/saturated purge unit. Upon cleaning the purge unit and reinserting the print head, the tech was successful in aligning the print head AND geting the black ink to print properly.....





Posted on Jan 25, 2009

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