Question about Pantech Matrix Cell Phone

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Pantech matrix has white screen

Phone is only a month old and suddenly for no apparent reason has a blank white screen. Have tried removing sim and battery but no luck. Please help!

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  • 11 more comments 
  • fmorell6 Jan 25, 2009

    My daughters Pantech Matrix did the same thing today Jan 25, 2009 at about 01:15pm EST. please help.

  • Anonymous Jan 25, 2009

    Same thing to me as well today. Need Help ASAP

  • zazumagoo Feb 02, 2009

    My son has had his Pantech Matrix for two weeks and the screen went white for no apparent reason as well. Can still make & receive calls but no screen (except white) to be able to see what you've dialed?

  • Anonymous Feb 08, 2009

    I just got this phone 4 days ago it freezes up then goes white

  • Anonymous Mar 23, 2009

    same problem, i took mine out of the box and turned it on, all that came up is a white screen! please help

  • gripdad Mar 31, 2009

    We had the phone for three months and today we have the "white screen of death."

  • Anonymous Apr 18, 2009

    the phone has a white screenbut still calls and recieves texts and calls

  • Anonymous May 01, 2009

    I have the same problem, and mine didn't get wet or anything

  • Anonymous May 11, 2009

    Had the phone for about 5 days - from AT&T. Retail folks basically told me it was my problem! I am probably going to throw it away.

  • Anonymous May 20, 2009

    phone screen turns white but still recieves calls and texts

  • Anonymous May 22, 2009

    I have the same white screen problem..it does occasionally go back to normal when somebody sends me a text..but only sometimes...and if it does..after i reply it goes right back to the white screen.it really irritates me that nobody has a solution to this problem.

  • Anonymous May 25, 2009

    1 month old and blank screen help!

  • vicjorob May 25, 2009

    Ours too went white after a month -- could only receive calls. Turns out we had a crack in the bottom layer of the screen where the real LCD resides. We had to turn the phone back in and got a replacement. Thank goodness for the insurance.

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Many users of the Pantech phones have been experiencing the same thing. There are a lot of default in this phone. I would suggest you to return it to Pantech and try to get a software upgrade. Although, I would recommend you NOT to use it. Even if the Pantech exchange it for a new one, the same problem will happened in a day or two.

Posted on Jan 22, 2010

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Ok well the same thing happend to my phone when my friend dropped it, i tryed taking outt my battery and sim, that didnt help.... but then i started press down on the screen and the keyboard and then my phone started to work but had some purple in the screen... and now my phone is just going blank,white, and normal, but purple. so if thats help yourwelcome

Posted on Jul 28, 2009

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