What happened to my $148.98 to renew my protection plan
A few days before my Norton subscription expired, I renewed for $148.98, but the service expired without acknowledging that I had renewed it. My product key was given as T6GDPKVVVW8Q8V2CP6FPP7GK4. This is for my Desktop PC which it was origionally purchased for and installed on.
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Turn off Norton Automatic Renewal service
This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
Norton Antivius subsriptions last generally for 1 year unless you buy a 2 or 3 yr plan. The best thing to do is open your Norton antivirus software it will tell you what is protected and what is not. Click on Norton account and it will have an option to renew your subscription, heres a link to make it easier https://www.mynortonaccount.com/amsweb/default.do?product_lang=EN
If you have been charged for a Norton Automatic Renewal and your Norton product shows expired : When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers. If you have a Norton 2009 product: To fix the subscription status 1.Start your Norton product. 2.At the top right corner of the window, click Help & Support > Subscription Status. 3.Click Finish. Ifyour Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key. If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key. 1.Log on to your Norton Account by going to the following Web page: http://www.MyNortonAccount.com 2.Type your email address and password. 3.Click Sign In. 4.Under Registered Products, select your Norton product. 5.Write down the Product Key. Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.
when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)
once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.
When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code
Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link http://free.avg.com/ww.download-avg-anti-virus-free-edition
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the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.
my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.