Question about Dell 3100cn Laser Printer
Open feed1 cover pull out tray 1
Posted by Anonymous on
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Posted on Jan 02, 2017
I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.
Posted on Jan 18, 2008
Cycle Power on the Printer
Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.
To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.
Figure 1 - Paper Size Chart
Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel
To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
Table 1: Paper Type Chart
All media types that are not Plain 1 should be printed from the MPF only.
Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
The Printers and Faxes window appears.
The Printing Preferences window appears.
This sets the size and tray defaults.
Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
Do not replace any printer hardware as this is not a printer hardware issue.
Posted on Nov 12, 2008
give this a try
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 12, 2009
This error can also be caused by other problems, two of which are as follows.
1) The paper tray has a flap which opens when the MPF (Multi Purpose Feeder) is lowered. If this flap has been pushed out of one of its pivot points due to 'rough' handling of the paper tray, it can cause paper jams, and it can sometime cause the printer to 'think' it has a jam.
Just re-locate the flap properly, and make sure that it does open when you pull the MPF down.
I've seen this happen on a fe of these printers - keep your thumb OFF the flap of the paper tray when you open and close it to reload it with paper.
2) Paper quality can be a cause - seen this happen on this printer when a different paper was used - more likely with a printer that has done a lot of work and the pickup/transport rollers are starting to wear.
Replacement pickup and transport rollers are available quite cheaply on THAT well known internet auction site (and probably elsewhere to)
Posted on Aug 06, 2010
Tips for a great answer:
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Note Be careful to not force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
Note Use a flashlight if necessary to check thoroughly.
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