Question about Ricoh Caplio R7 Digital Camera

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Ricoh R7 Lens Jammed

Hi,

I was taking a photo yesterday with my R7 when my toddler ran by and knocked it with his hand. Now the lens is stuck half way out and won't power on. Have taken out battery ect, given the lens a bit of a jiggle! But nothing will work. Any ideas how to fix this quickly as I'm going away this week and need my camera!!!

I really hope you can help!

Cheers Kel

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Posted on Apr 27, 2009

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Jul 15, 2016 | Ricoh Caplio R7 Digital Camera

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My friend had dropped my camera while handing it to me. The lense is stuck out and it wiggles. When I turn it on the camera comes on for half a second and shuts off.


Hi. The lens has been knocked off track and probably damaged since it was dropped.

If the lens is stuck at an angle it could possibly be repaired by snapping it back into place. Otherwise you will for surely need to have a new lens installed.
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Caplio R7 - lens has jammed in a half way out situation. When I turn it on, error 00-00-00 comes on. I bought mine in Japan probably around 2006....


Even is underwarranty; if yes, befote to make something, just take your camera and go to Technical Service. This error code or something like that is NOT a firmware problem. It is a shame that Ricoh service advices an update to somebody with such an error. It is the "objetive"... the lens system.

This is the procedure from some owners... since i did not want to pay that money i gave it a try myself. I de-assembled the camera (6 little screws in the chassis). It is kind of hard to take the 2 parts of the chassis apart afterwards. The turnwheel on top seems to stuck. Press down the trigger and push the 2 parts apart. It works. Then you will find another 5 or 6 screws around the lens system. Take it out. Move the objective manually. Push the On botton until you hear the lens motors working (there are some sensors inside the objective. they monitor the lens position). Play around, putting the objective back inside and out until it moves automatically, turning the little black wheel on the side manually if it doesent, ...etc.

Soon you will see that the objective moves in and out again, as before, no error code will appear anymore. Put the parts together again (5 minutes as max) Your cam is working again.

Keep in mind that this error code means there is a problem with the Lens Assembly, maybe it has been forced due to accident or too much sand or dirt is clogging it up. You need to re-calibrate the focus, you may have been very lucky and got it right.

The links below give additional step by step DIY instructions on troubleshooting and attempting to fix this problem. In this sample, a "Canon" camera is used to demonstrate these procedures but, the lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser. Pay special attention to the opening statement at the first link if there is any chance of warranty repair.

Check this links for additional details that could find in this article link: fixing-lens-error-on-digital-camera.html

Additionally, here is a video of the normal power up sequence of the camera and there other moethods:
1. Here is the first alternate method
2. Here is the second alternate method


Hope helps, k
eep us updated.

Jul 15, 2011 | Ricoh Caplio R7 Digital Camera

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Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

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Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

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Hi,
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Lady at ricoh UK admitted there is a design fault with the Ricoh R6 and R7 and she sent me an R8 which has a whole new redesigned mechanism.

Dont let them sell you useless kit, get a replacement free of charge or complain.

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