Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Can't get it to work at all

The fridge was delivered today and it doesn't get cold or cool at all. I can hear it running but nothing is happening.

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Soundslike your calling them back first thing in the mornig, no sense in repairing a brand new unit, you didnt pay for a repaired unit, i would refuse the delivery!!!!!

Posted on Jan 25, 2009

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Refrigerator not cooling. doesn't seem like fan is blowing. freezer still working


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We just bought this fridge from home depot. We got it at a good price because it has dents. They delivered it today. They left no directions or any type of warranty. We have an ice maker in it. We have no...


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I have a Frigidaire FRC150FF fridge, the fridge light comes on but the fridge is warm. The frezzer compartment is working fine


How old is the fridge? Can you hear it running?
It could me many things. Could be anything from a dead compressor to a coolant leak.

Did someone change thermostat setting, maybe during a cleaning? There's a knob in the refrigerator section somewhere; see if it's turned to "Off" or to a less-than-cold setting.

If you hear the motor running, but it doesn't get cold, it probably doesn't have any refrigerant to compress. That could be recharged, but modern refrigerators are pretty tight, so that would also indicate a leak. With a leak, it will need recharging again sometime later.

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There is no cooloing effect


the coolling in a refrigerator occurs when the compressor forces freon thru the system and the expansion of gas in the coils of the freezer takes heat away thus cooling the fridge. if no cooling is happening then the compressor is not running, the freon is to low on the charge, or the small "cap" line from the compressor to the cooling coils is blocked. Unfortunately the compressor is the most expensive part of the refrigerator and if it has stopped this can be a expensive problem. there is a few other things that can make the compressor stop. there is an overheat protection device on the side of the compressor that once in a while opens up thus no electrical power to the compressor and no cooling. the other part that can fail is the cold control thermastat. if this opens up the fridge can't start the compressor because the open condition of the cold control never "calls for cold". the other simple thing that can stop the cooling is a totally frosted up coil condition. the air can't circulate around the coils so no cold gets to the inside of the fridge. simple test step one unplug the fridge for 10 minutes then plug back in. Do you hear the motor in the bottom run? If it runs wait ten more minutes and put your hand into the freezer compartment. Do the sides feel cold? if the motor (compressor) in the bottom runs but freezer doesn't get cold then the system is defective and there will be no easy fix. If the freezer does show cold then the problem could be with the "evaporator" fan that circulates cold. this is an inexpensive part and can be replaced at a reasonable cost.

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Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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Probably excessive ice in the condensor. Likely defrost thermostat or defrost heater problem.

What happens is excessive ice keeps airflow from the refrigerator part of the unit.

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This unit uses the cold air from the freezer to cool the fridge, you will find that the air duct has frozen up, completly defrost overnight with the doors open, this should rectify fault. Regards Advisor

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