Sounds like your freezer drain is blocked. first, turn the temperature controller up a little bit, maybe one or two stops, then wait 24 hours to see if the ice melts at all. If it starts to go away, then you may need to toss a few towels on the floor next to the freezer because 6 inches of ice melt is gonna make a mess.
After you get that sorted out, turn the temp down one click to make sure that everything is staying cold, and that the ice is not reforming.
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if you have frozen water droplets on everything most likely the door was left open and when the warm air mixes with the cold air in the freezer this happens,look at the top of the door or the sides of the freezer door,also up on the ceiling where the light switch is,if there's ice there the door was left open,common problem with freezers on the bottom,you can shut down the machine,and with a hair dryer blow the hot air into the vent holes in the back inside wall of the freezer and if ice is on ceiling melt that out too.good luck.
There are a few reasons for frost building up inside the freezer compartment. Refrigerators work like dehumidifiers collecting the moisture in the air inside and defrost is supposed to remove the moisture while defrost through a drain and then to the defrost condensate pan below the refrigerator. Ever notice how ice in freezer over time the ice cubes become smaller? Or food that is not sealed dries out. You either have one of three problems. Defrost drain blocked behind the rear wall in back of freezer, air leaking into freezer through the door seal and in your case the drawer seal and finally water possibly leaking into freezer from Ice Maker, Let me know, Thanks Sea Breeze
you most likely have a defrost problem.or a clogged drain.you need to check your defrost heater defrost timer and thermostat.if ice is formed over drain then you can unclog drain with hot water.you will see when it is unclogged,water will run down drain without running over into bottom of freezer.
1) Bad defrost thermostat 2) Bad defrost heater 3) Bad defrost timer 4) Failed evaporator fan motor.
Look for frost accumulated inside the louvers at the back panel, top and bottom. If you see it, remove food from freezer and put in ice chest. Take out shelves, get hair dryer and warm the backside of the freezer, directing air down the louvers. Then leave to sit for 4-6 hours with the freezer door open. Put towels in the bottom of the freezer to catch any melted ice. After period of time, plug unit back in and power the unit back up. Once you know it's cooling, empty ice chests back into freezer.
If there is a problem in any of the above components, then it will show up in 3-4 weeks witht he same problem again.
My Samsung freezer was nor a RB2155 it is a RS2630SH however after not making any ice because the tray was stuck in the upside down position or thereabout after 6 weeks it suddenly started making ice again, we had not done anything to it but we heard it dropping ice one evening and we had a look in the ice container and low and behold the ice box was full to the top, I would still like to know why it went like that in the first place in case it happens again it is a mystery.