Question about HP LaserJet Pro 400 M401DN Laser Printer

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Hp printer M401dn won't pull from tray 1 - HP LaserJet Pro 400 M401DN Laser Printer

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: HP P3005 Will not pull from Tray 1

Click File > Print > Properties to check your settings.
To verify that tray 1 is working, put paper in tray 1. Press green check until you see Information Menu. Scroll using arrows until you see Print Menu Map then press green check. If it prints from tray 1, your problem is not with the printer, but with the PC settings.

i has follow this step, but need to press green check button to resume print menu map.

tray 1 manual feed set to A4 paper plain size
manual feed is on.
there is paper on tray 1
ps setting tray1 manual feed is A4 plain size paper.

send print to tray1 manual feed even there is paper at tray 1
i still need go to the printer and press green check button to resume print

Posted on Jul 25, 2009

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shadiabed
  • 72 Answers

SOURCE: Can not print to Tray 2 on HP 3800 printer. Says Tray is empty

check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2

Posted on Jan 08, 2010

  • 9 Answers

SOURCE: HP P3005N printing from Tray 1 and not Tray 2.

Do a cold reset and the paper trays will reset themselves, it's the easiest way. Turn printer off, turn the printer back on and as soon as you see the memory starting to count push the check mark button and HOLD IT until you see all the lights stay on. When they stay on, and you see "select language", push the arrow button until you see "cold reset", and push the check mark button again. You will be all set.

Posted on Jan 20, 2010

SOURCE: HP LaserJet 4200 - need help resetting default tray selections

Are you using Window 7 64 bit or 32 bit? Re-install drivers appropriate for that version of your operating system. Also look at the "Paper Handling" section in the printer menu. Be sure both trays are set for "Plain" paper.

Posted on Aug 10, 2010

  • 5 Answers

SOURCE: the printer won't pull paper

take a look if there may be some open parts tht not letting the paper go in..
if not, take alcohol based liquid and cently clean the rollers....
usually it helps
if still not, make sure your sensor is still there:D

Posted on Sep 09, 2011

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1 Answer

HP LaserJet Pro 400 M401DN Laser Printer keeps jamming at cartridge.


Is the paper stopping just at the cartridge or is it in the fuser. We have had a few of these fail with bad fusers. The only time we have had a cartridge issue is if the drive shaft on the right side of the cartridge falls off.

Sep 14, 2016 | HP LaserJet Pro 400 M401DN Laser Printer

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Hp laserjet pro 400 m401dn keeps going offline.


I would upgrade the driver first. You can also do a factory refresh which brings the printer back to the original condition. Make sure that you get the ip address off the config page just in case you need to reset the settings.

May 09, 2016 | HP LaserJet Pro 400 M401DN Laser Printer

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Hp laserjet pro 400 m401dn removing covers


Page 13 of the repair manual, which you can download from here:
http://www.lbrty.com/tech/Manuals_HP/M401sm.pdf

Apr 20, 2015 | HP Office Equipment & Supplies

2 Answers

Printer printing crazy symbols


just delete all print from printer and restart printer and computer then try again
happen because some cancellation of print during priting

Mar 31, 2014 | HP LaserJet Pro 400 M401DN Laser Printer

1 Answer

Even though my printer settings are set to print and use the paper in tray 1 - the printer wants to pull from the bypass tray (which always pulls crooked). The printer used to work just fine then the alert...


Two things to check for a problem like this:
1) Driver Settings:
If your computer's drivers are telling the machine to pull from the bypass tray it'll ignore the machine settings. You're kind of on your own here figuring it out, if you can't though then try deleting the printer from the computer and re-installing it (will default settings)

2) Manual Feed sensor:
When you put paper into the bypass try you're activating a flag which tells a sensor there's paper there, if this flag is stuck forcing the sensor to constantly think you have paper there it would always to pull from there. Find the flag, move it back and forth, hit it with some air from a can of air.

May 31, 2011 | Ricoh AficioSP C222DN Laser Printer

1 Answer

Someone inserted Tray 2 in the slot for Tray 1. it is stuck in one little spot when we pull and we don't want to break anything. We removed the little screw and white wheel that makes the two sides...


I tried to replicate your situation but couldn't get the Tray 2 inserted all the way in Tray 1 slot of the Lexmark Pro905 printer. Tray 2 just won't fit perfectly in Tray 1 slot since the design is slightly different from the other. I presume your Tray 2 is all the way inside Tray 1 slot and that means something got snagged in the slot. I would suggest you to contact Lexmark technical support for additional assistance. Forcing it out might result to an even greater damage to the printer.

May 17, 2011 | Lexmark Platinum Pro905 multifunction...

2 Answers

How to set printing to tray #2? HP Laser Jet printer won?t stay printing on tray 2- They do a lot of printing from this printer in the wire room and for some reason it will not stay printing on tray 2-...


Thanks for the inquiry.
Print a configuration page from the menu to determine what Tray 2 is set to.Pull Tray 2 and make sure the rear paper stop is set to Letterhead. Make sure it snaps into place and is not broken or loose. If it's broken you may have to replace the tray.
On your computer got to the printer driver icon and right click for properties. Make sure tray 2 is set to 8 1/2 x 11. Tray 2 should now be the default tray unless tray 1 (Manual Feed Tray) is open and then it will pull from it first.
Let us know how this works. We need to eliminate these setup issues 1st and more steps can be taken if necessary.
Thanks for contacting FixYa.

Oct 20, 2010 | HP LaserJet P4015N Printer

1 Answer

My hp laserjet 3005 does has paper loaded in try 2 but always prompts me to load tray 1 to print. I would like the printer to print from tray 2 when it's loaded and try 1 is not loaded. Thank you.


Thank you for contacting FixYa with your printer inquiry.
This is a common problem. The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media selected is other than standard bond.
Pull out tray 2 and make sure the paper size adjustments are properly set to match your size of paper. If you are using std bond and the adjustments are set to A-4 it won't pull paper.
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HP Control Print Jobs Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1846088&prodTypeId=18972&objectID=c00764862
HP Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00764851&lang=en&cc=us&taskId=101&prodSeriesId=1846088&prodTypeId=18972
Hope this helps helps. Please keep us updated and remember to rate this answer.

Sep 02, 2010 | HP LaserJet P3005 Printer

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