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Plug in the reciever into the computer and make sure the mouse has fresh batteries. Once you are in Windows, press the link button on the receiver. The indicator light should start blinking.Then within two seconds press the link button on the bottom of the mouse, the indicator light should quit blinking.After re-linking the devices move the mouse to see if it moves the cursor.If the cursor does not move, then move the mouse and see if the indicator light on the receiver blinks.If the device does not blink then try re-linking the devices again.
There are two parts to the mouse - the mouse itself and the receiver. The receiver looks like a thumb drive. Plug the receiver into one of your USB ports (I assume you already have a battery in the mouse). Some laptops show that you have plugged in the receiver and automatically installs the driver. Look on the receiver and see if there is a flashing light. If so, that means the receiver is attempting to sync to the mouse. Look on the sides or bottom of the mouse and there should be a small button. Press that button and it will sync the mouse with the receiver. Let me know if this helps!
Is there a blinking light on the receiver? Many times the mouse doesn't work because it has become un-sync'd with the USB receiver. Check on the sides or bottom of the mouse and see if there is a small button. Press it and try the mouse again. Let me know if this helps!
Press the link button on the receiver the indicator light should start blinking.Then within two seconds press the link button on the bottom of the mouse, the indicator light should quit blinking.After re-linking the devices move the mouse to see if it moves the cursor.If the cursor does not move, then move the mouse and see if the indicator light on the receiver blinks.If the device does not blink then try re-linking the devices again.
You will have to go to the manufacturers website and download the driver and software for your mouse. Save the file then open it and install the driver. When you plug in your mouse again it should be recognized.
The piece of plastic where your palm would rest on the mouse is the compartment for the batteries. Locate the piece of plastic with the GE logo on it. You need to slide that piece of plastic away from the direction of the mouse buttons. You will then be able to put the batteries inside and slip the piece of plastic back on.