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Inkjet printers require both ink cartridges to be full and not expired before the printer will fully initialize. Even if you are only printing black in both carts do not complete the power up sequence the printer will never go online to print.
the printer will not accept it, have it return where you purchased and tell them that you have recieve an expired ink cartridge and your printer wont accept or charged it when it is installed, send it back and have it replace
sounds like its a expired ink issue. on alot of the hp photosmart printers the ink has a expirey date on the carts the best solution would be to contact hp and chances are they will send you free carts if your ink has been expired. when a black ink is almost out most of the time it trys to draw ink from the color carts mixing to make the appropriate color.
but you can also try the following.
See the instructions for
calibrating a print cartridge in
the Care and Maintenance
section of the HP Photosmart
HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.
You may be getting this error message due to the printer being able to tell that it is a non-hp cartridge. I don't know how it can tell, but mine says that too. I uninstalled the software and then reinstalled the software. And then I took out the cartridge and put it back in. See if this works for you.