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General printer error OX61011bed - HP Officejet 6500 Wireless All-in-One InkJet Printer

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I have a officehet printer 7520 that is saying General Printer error 0x61011bed.how will i fix that issue


If unit is under warranty HP will help you for about a year. After one year they have a get bent attitude and you will have to "google" the error code and see what you come up. Trust me you will find links re the situation. Think you are the only one going through the same sh**?

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1 Answer

HP 6500 ALL IN ONE DISPLAYS ERROR ON SWITCH ON Ox61011BED


Hi Norman,

The Error message usually relates to Printer Failure. However you can try few steps to fix it. ( Hopefully )

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges and Printhead ( Printhead is the part on which you install the cartridges )
3. Lift the latch to remove the Printhead.
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the printhead with lint free cloth. ( Golden dots at back of Printhead )
6. Turn on the printer and it should say " Printhead missing or not installed/Damaged "
7. Install the Printhead and Cartridges and close the latch and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

Regards,
Sean

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Epson printer maintenance 230 General error


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