Question about Whirlpool GR399LXHS Electric Kitchen Range
My display reads "Loc," a lock-icon is lit-up, and if I press any buttons, the display flashes "start?" My stovetop burners are working, my clock is working, but I cannot cancel out of the "Loc screen" and it has rendered my oven unusable. Tried tripping my electrical fuse box but even cutting the power did not reset it.
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Posted on Jan 02, 2017
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Hi - I understand that the burners work, however I would recommend verifying that a fuse is not blown or a circuit breaker tripped. Test the power outlet with a lamp, hair dryer, etc. Another question, does "Loc" appear in the display if any button is pushed? The Oven Lockout feature automatically locks the oven door, prevents the warmer drawer and most oven controls from being turned ON. If so, press and hold CLEAR/OFF for 3 seconds. Then a beep will sound and LOC will clear. The "DOOR LOCKED" will continue to flash until the oven door has completely unlocked. Does the clock display "Sd" or "dddd"? If so, the clock is in sales demo mode. Press and hold the "BAKE TIME" button for 6 seconds to exit sales demo mode. If this does not prove to be successful, contact a professional to have EOC diagnosed, confirm that there isn't a wiring failure or a faulty element.
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To lock/unlock the controls: Turn all surface burners off.
Touch and hold the GAS/CONTROL LOCKOUT pad for 3 seconds until the display shows LOC.
To unlock the control, touch and hold the GAS/CONTROL LOCKOUT pad for 3 seconds until LOC disappears from the display.
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