Question about Computers & Internet
When we try to load a dvd on this model LG device, the dvd drawer will close for a moment, but then reopen without loading the dvd movie. We take the movie out to check if it is a problem with the disc, but the dvd drawer closes for a moment then reopens even without a disc. On the TV screen, there is no disc symbol when this happens (the disc symbol will appear when the device is reading a disc or looking for a disc. ) It takes several tries before the disc drawer will stay shut and a disc is read to start a movie.
I have a Compaq Presario desktop running XP Media Center. The DVD tray would open on power up, and kept openinig when pushed shut.
I discovered that the tray would frequently remain closed when I held open the flap (the flap with the open button). A few days after discovering this, I got to add some more tracks to my MP3 player - I only mention this intermediate stage in case it is material in curing the problem, as the next thing that happened was a power failure whilst the PC was on. Since then, the CD/DVD drive has behaved perfectly. I did have a temporary problem with AVG INternet Security being unable to load the necessary DLLs to run correctly in MS Outlook 2003, even complaining of a corrupt installation, but this dissappeared after a proper restart and AVG update.
Compaq users: try holding the flap open when you attempt to close the tray.
Generally: with PC running and all applications closed, switch the power off at the wall socket.
Posted on Jun 17, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 21, 2012 | LG Computers & Internet
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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