In this case, the first thing that I would do is re-install the printer.
Delete the printer from your computer then, if you have the installation disk, run the setup program to reinstall the printer and all of its drivers.
If you don't have or don't want to use the installation disk, you can download drivers directly from the manufacturer's Web site here http://downloads.lexmark.com/perl/downloads/downloads.cgi
I could have provided a link directly to the download page if you would have provided the name of your operating system (Windows 2000, XP, Vista, etc). However, it's fairly simple finding your drivers. After you get to the Lexmark Web site you will need to type your printer model (1100 Colorjet) in the text box.
On the next page, you will need to select your operating system.
The following page will provide a link to download the driver files used to install the printer.
Make sure you download the correct drivers for your printer model. Using the incorrect drivers can cause print issues such as this one or cause wierd characters to print instead of letters. This kind of thing can also happen if one of the entries placed in the Windows registry by the printer software has become corrupt.
Download the file and run it to re-install the printer.
Print a test page from the printer itself to rule out any issues with the hardware. (You might also want to download the users guide if you don't know how to print a test page from the printer). If the page comes out blank, you will have to stop here and find out why you can't print directly from the printer (this would be an issue caused by the printer). If not, you can move on to the next step.
Next, print a test page from the operating system to rule out any problems related to hardware. Start > Printers and Faxes > Right-click printer > Click Properties on the General Tab > Click Print Test Page
If both test pages print successfully then you should be able to print anything without a problem and can try to print and email or word document to see how it comes out.
If the test page printed from the printer
came out okay but this one came out blank, this indicates a software related issue and you would have to troubleshoot further.
I know this sounds like a lot to do, however, all you need to do is download the correct drivers (unless you choose to use the CD that came with it), uninstall then re-install the printer, and print a test page from the printer, one from the computer, then print any random document.
Hope this helps and thanks for using Fixya.
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