Question about Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum

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Not picking up water on a bissel proheat turbo 2x

When I turn the dial to normal and wet the carpet I assume the water should be picked up when I am not pulling the button and am moving the vacuum toward me. When I finished there is NO dirty water in the tank (thus why I think the machine in not pulling the water out). Do I have to use the rinse cycle as well and if so, is this when the dirty water is removed from the carpet? Thanks

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  • 5 more comments 
  • satin442002 Feb 04, 2009

    I have the same problem the water will not **** up what do I do

  • kami907 Feb 28, 2009

    I have the same problem but I think that the water and cleaning product are comming out on to the carpet.

  • Anonymous Mar 14, 2009

    Everything work just fine until to get ready to **** up the water there is no suction it seem to be clogged. How do you unclog this steam cleaner?

  • Anonymous Mar 18, 2009

    I have the same problem. Worked fine for years and now won't pick up the water.

  • Anonymous Apr 06, 2009

    We have The Pro Heat Turbo x2 does not sucktion water off surface, we has have it for several years but had hoped it would work for many more yrs.

  • mandalone Apr 27, 2009

    Same Problem. Not picking up the dirt. No dirty water at all. Any solutions at all?

  • tammyhenshaw
    tammyhenshaw Feb 20, 2013

    i cant find the red filter

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7 Answers

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If unit is not picking up solution it is most likely the small red plastic filter that is just above the small float door in the top piece just left of the tool switch.. pop it out clean muck out of it and it will work like new again.. have fun!!

Posted on Jan 31, 2010

  • 5 more comments 
  • Tony Dec 12, 2010

    IF THE RED FILTER CLEANING DOES NOT WORK, THERE IS LINT CLOGGING THE PASSAGE AROUND THE DIAL THAT YOU CHANGE FROM TOOL TO FLOOR CLEANING. YOU WILL NEED TO FLUSH IT OUT BY RUNNING HOT WATER THROUGHT IT WHILE TURNING THE DIAL AND SHAKING VIGOROUSLY ON OCCASION UNTIL THE LINT FLUSHES OUT. GOOD LUCK.

  • LadyC1 Jun 13, 2011

    THANK YOU! THANK YOU! THANK YOU! Yeeeeeee Haaaaaaaah!!! I have looked through site after site after site and this is the most helpful! Yes,I found the little red small plastic filter,cleaned it out and it sucked up water like a champ! Thanks again to gmost for your expertise. LadyC

  • housewife721 Aug 07, 2011

    Omg Omg, thank u thank u thank, u just saved me so much money n time, I've cleaned every possible part, took stuff apart n then I gave up, I finally said duh do some research n came across this, ur absolutely a life saver n my husband says thanks for saving him 260 dollars for a new one plus rentals!!!

  • sulywaan
    sulywaan Jul 13, 2012

    yay...it worked it fixed it but I have a Proheat 2x and there was a little red flap inside the water tank that had just enough lint. Thank you thank you!!

  • Ron Dilger Nov 06, 2012

    THANK YOU! I never knew that filter was there. A 3 cent piece of plastic...

  • Tracey Nov 04, 2016

    Where is the red filter located so i can clean it

  • Tracey Nov 04, 2016

    Please show me pic i think i dont have a filter to clean

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We had this problem last night - checked the belt, cleaned the brushes, etc. It worked fine on sucking up with the hand tools, but would only **** up with the vaccuum part when the unit was in the upright position standing still - i.e, when we would tilt back to begin moving forwarding the suction would stop.

The user guide doesn't tell you this part in the trouble shooting section.........
The red door thing - that supposedly closes when the tank is full, or if the unit has hit/knocked into something, actually has a filter on it.........the filter had a bunch of debris in it..........we cleaned the filter and the machine is back to working like a charm!

Posted on Jul 25, 2009

  • Tony Dec 12, 2010

    IF THE RED FILTER CLEANING DOES NOT WORK, THERE IS LINT CLOGGING THE PASSAGE AROUND THE DIAL THAT YOU CHANGE FROM TOOL TO FLOOR CLEANING. YOU WILL NEED TO FLUSH IT OUT BY RUNNING HOT WATER THROUGHT IT WHILE TURNING THE DIAL AND SHAKING VIGOROUSLY ON OCCASION UNTIL THE LINT FLUSHES OUT. GOOD LUCK.

  • paula x
    paula x Apr 29, 2017

    Its not sucking up water bcuz the tank is not sitting on that black seal properly... If u push down on the tank u will see the water began to come up move ur hand it will stop flowing... Your welcome ;)

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Omg Omg, thank u thank u thank, u just saved me so much money n time, I've cleaned every possible part, took stuff apart n then I gave up, I finally said duh do some research n came across this, ur absolutely a life saver n my husband says thanks for saving him 260 dollars for a new one plus rentals!!!

Posted on Aug 07, 2011

  • Teri Everhart
    Teri Everhart Feb 23, 2014

    Same as above ...,I didn't know what else to do! This is a great machine and I thought it was broken. So very grateful for online help!

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I have the same problem

Posted on Feb 14, 2009

  • Tony Dec 12, 2010

    IF THE RED FILTER CLEANING DOES NOT WORK, THERE IS LINT CLOGGING THE PASSAGE AROUND THE DIAL THAT YOU CHANGE FROM TOOL TO FLOOR CLEANING. YOU WILL NEED TO FLUSH IT OUT BY RUNNING HOT WATER THROUGHT IT WHILE TURNING THE DIAL AND SHAKING VIGOROUSLY ON OCCASION UNTIL THE LINT FLUSHES OUT. GOOD LUCK.

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We tried the above solutions, and although helpful, they still didn't solve the problem. Then we took off the clear shield that surrounds the tools/floor switch and reseated it more carefully, then screwed it back down. That did the trick! Suction was being lost there because after removing that plastic piece to clean it, we did not re-seat it well. Hope this helps!

Posted on Jun 22, 2012

  • Audrey Maes
    Audrey Maes Jun 10, 2017

    thank you so very much. got sick of the little red thing.

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Cleaning the screen by the little red float door worked for us! Thanks for the suggestion!

Posted on Aug 15, 2012

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I have a different problem where there is no suction with the tool attachment.

Posted on Jun 06, 2013

5 Suggested Answers

heatman101
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SOURCE: bissell proheat turbo 2x is dumping dirty water onto carpets.

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Posted on Sep 30, 2010

heatman101
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SOURCE: The bissell proheat turbo carpet cleaner is not sucking up water.

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Posted on Sep 30, 2010

heatman101
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SOURCE: Bissell Proheat 2x TurboDoes not pick up the water after cleaning

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Posted on Sep 30, 2010

heatman101
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SOURCE: Bissell proheat 2x carpet cleaner

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Posted on Sep 04, 2010

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