Question about Samsung HP-R5072 50 in. Plasma HDTV

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My 50" Plasma has developed a band across the middle of the TV

My 50" plasma tv has developed a band across the middle of the tv, which when close up is made up of thin black lines????????

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  • Anonymous May 15, 2009

    same as mentioned above

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2 Answers

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  • Samsung Master
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I would have it looked at before saying it is burn in, a BLACK horizontal line across the set is loss of data to the display from the Y-drive panel. This is something the customer should not attempt anyway, however, if it is either the upper or lower drive board they are not that expensive. Let me know the outcome.

Posted on Feb 04, 2009

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  • Expert
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All I can say is when you watch T.V. the plasmas run off of plasma gas and when you leave something on for so long it burns in the screen. I have the same T.V. and when watching like the weather channel it leaves lines but they go away. If yours are permanent then you can't do anything, but it may help if you go on your remote and go to "menu" then look for "setup" and scroll down with the arrows on your remote. Look for "screen burn protection" and select "white screen". This will make your whole screen white and it may take out the lines. If you let it sit white it won't hurt it. All one color won't hurt, the only thing that hurts is like bright white lines in front of a dark background. Just give your T.V. a break from time to time ESPECIALLY ON VIDEO GAMES. T.V. shows that are HD usually have their channel icons that move or are very dim and they won't hurt. Just go to what I told you and let it sit about 20 minutes, if that doesn't help, then the T.V. you have i believe comes with a 2-year standard warranty and if it's under warranty take it back if you have the reciept. If you don't have the reciept then call 1-800-SAMSUNG.

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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