Question about Canon i950 InkJet Photo Printer

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Canon i950 won't print

I don't think that the cartridges are very old. Maybe about a year, but they looked to be in good condition. Would this really cause my printer to do this? I don't even have to ask it to print anything. I starts flashing orange after I turn it on.

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  • megenfaulkne Jan 25, 2009

    I can't find your comment on how to test the cartridges.

  • megenfaulkne Jan 26, 2009

    Three were definitely bad, so I replaced them all. Still getting the same green light, 7 orange lights, and green light.

  • megenfaulkne Jan 26, 2009

    If there's a way to get the print heads clean other than the deep clean cycle, I'll give it a try. I did do the deep clean cycle a few times the other day before I started using it since it'd been a while since the last time the printer had been used. I guess it's worth a try if there is another way.

  • megenfaulkne Jan 26, 2009

    Not really, but I don't have the greatest eyesight/light in the room to really see with. If you know what solvent I can use, I'll definitely try it.

  • megenfaulkne Jan 26, 2009

    Doesn't really look bad to me.

  • megenfaulkne Jan 26, 2009

    I was afraid of that. Well, thanks for your help.

  • megenfaulkne Feb 05, 2009

    Nothing worked. I went & dug my old printer out of the basement & got it working. Thanks for trying so hard though.

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  • 1,214 Answers

Megan,

Check my last comment to you to test the cartridges.

I've got to run for a night out, but will be back on later, or in the morning. We;ll get this working for you for your class.

Posted on Jan 24, 2009

  • 5 more comments 
  • Mark Egan Jan 25, 2009

    Take the cartridges out of the printer.

    Using a folded paper towel, place one of the cartridges into the paper towel print head end int the paper towel. Hold both tightly with the print end pointing downward, and swing down real hard. Check what the ink pattern looks like on the paper towel.
    Do the same for all the cartridges.
    The pattern of ink left on the paper towel should be the same for each catridge. If not, try the test a few more times with the cartridge that's missing a good pattern. That cartidge is the one that needs' to be replaced, and if one needs to be, they probably all need to be, with new, fresh cartridges.

    Let me know what you find.


  • Mark Egan Jan 26, 2009

    OK. You probably need to do a reset on the printer.Let me look at the manual, and I'll get back to you shortly.

  • Mark Egan Jan 26, 2009

    This may not be good news. I am going to guess you don't use this printer often, and not only have the print cartridges dried up, but ink has dried up in the print head.

    You can try to do a deep clean per the instructions in the manual, but there are no guarantees that this will fix the problem.

    I would email the file you need to print to a friend and have them print, try the deep clean cycle a few times, or, go get a new printer.

    There may be a way to get the print heads clean other than the deep clean cycle, but I am trying to get info to you in order to meet your deadline. Let me know how you want to proceed, and I'll give you more direction.




  • Mark Egan Jan 26, 2009

    I'll see if I can find more info on this unit to see how difficult it will be to manually clean.

    Deep cleaning may just make things worse if you've already tried it.

    Is it possible that when you take the cartridges out, that you can see a buildup of ink down in the bottom of the carrier where the cartridge supplies ink to the print head? If so, I'll see if I can determine what type of solvent will cut the ink, and you can use a that and a cue tip to cut and clean the old dried ink out of that area.


  • Mark Egan Jan 26, 2009

    Get a flashlight or move a lamp over to look down inside. You'll need to do this anyway if we find a way to solvent clean the head.

  • Mark Egan Jan 26, 2009

    It looks to me like your best bet is to replace the print head. I found several places online where you can order it.

    The Canon P/N for the head is QY6-0043-000

  • Mark Egan Feb 04, 2009

    Megan,

    Did you get this going? Sure would appreciate a rating, and if you could make it a FixYa, I would most appreciate it.

    But even more importantly, did you get it going?


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It would be my suggestion to clean these holes. It's not hard, you use a warm water, damp clean cloth.

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(The ink cartridges are open now)
Remove the ink cartridges. Soak a clean, lint free cloth, in as warm a water as you can stand. The warm water helps to dissolve old dried ink. Wring the cloth out until it is damp, NO drips.

You should be able to judge where the holes are in the printer body, by the area on the ink cartridge. Wipe in one direction, on this hole area. (The holes are so tiny, that you won't really be able to see them. {Or maybe I need better glasses! lol!}
Wipe what you think is the area. Looking at the ink cartridge, and where you removed the tape from the cartridge, you'll have a pretty good idea.

Once you wipe across, and pick up ink, I suggest using a different clean area of the cloth, and do it again. I would do this procedure, until there is very little, or none, picked up by the cloth. (Ink)

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