Question about Compaq Presario S4020WM PC Desktop

1 Answer

The NTVDM CPU has encountered an illegal instruction

This error message pops up when windows is loaded.

16 bit MS-DOS Subsystem
C:WindowsSysvxd.exe
The NTVDM CPU has encountered an illegal instruction.
CS:0562 IP:02ac OP: 63 6f 6c 6f 72
Choose close to terminate the application
(Two option buttons close or ignore)

When I go to google and do a search to search results show up but when I go to click on any link to any website I get redirected to go.google.com search engine and it takes me to a web page that has nothing to do with what I was searching for.
I tried to do a system restore but I am not able to. I also can't go to any antispyware web sites.

Is there anyway I can fix this problem?

Posted by on

  • Shaftwell Jan 29, 2009

    I would like to get rid of it before doing the fresh install. If there is another way besides reinstalling windows.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 83 Answers

It is a virus on your computer by the sound of it, to do a fresh install, when you initally turn the computer on, put the disc in and hit either F8 or F2, maybe F10, dependant on what it says on the inital start up screen, change the boot option to disk then you can reinstall

Posted on Jan 25, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...
Compaq Presario S4020WM PC Desktop Logo

Related Topics:

439 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

562 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...