Question about Creative Labs Zen Touch MP3 Player

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Creative zen touch and Apple Mac computer

I have a creative zen touch I've used with my PC (Windows XP). Now I am considering getting an Apple laptop. Can I use my Zen touch with Apple? I don't see in the user's guide that the support softwars is compatible with Apple's OS. Is there a download or other means by which I can use the Creative organizing software with my Zen Touch and an Apple computer?

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Your was Creative brought with its own software, wasn't it? Well, this software isn't compatible with Mac. However, you can use a free app so you can still use your creative. http://www.wentnet.com/projects/xnjb/

Posted on Aug 22, 2009

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Hi, well, yes, you can get a driver for the Zen on a Mac, but hey, really, if you are going to buy a new Mac, why not go for a nice little iPod.....
OK, sorry, here's the link:
http://www.wentnet.com/projects/xnjb/

Posted on Apr 01, 2009

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Yes you can, but it is not directly compatible with iTunes (the preferred library management for use with iPods).
The Zen will show in the desktop when connected and it is very simple to just drag the mp3 files onto it as if it was a folder.

Posted on Aug 10, 2009

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Well, as long your zen touch is compatible with windows and macintosh (Mac), then you should be able to install the mp3 software into your future laptop and have no problems :)

Posted on Aug 06, 2009

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3 Answers

MY LAPTOP HAS WINDOWS VISTA AND WILL NOT INSTALL MY CREATIVE ZEN TOUCH INSTALLATION DISK


Your install disk is made for windows xp. If you provide me with the details of your player I can give you the driver download link.

Apr 21, 2008 | MP3 & Digital Media Players

1 Answer

I have a creative zen and my daughter has a mosiac. I have just bought a macbook as my laptop gave up however my macbook does not seem to recognise either of the creative products. Can u help


You'll want to look at getting XNJB for Mac. It is a cocoa graphical user interface for Mac OS X for the Creative Nomad range of portable MP3 players. I really wanted to put that more in my own words but XNJB was spot on with their definition :) Anyway, this seems like one of the only ways to make them compatible short of running bootcamp on the Mac with Windows Xp. That would be a lot of work if your only intention is to make your Zen compatible. You may want to go to this site if you have trouble getting it set up: http://www.wentnet.com/forum/viewtopic.php?f=1&t=1163 - I hope this helps you out! As much as I love Apple products (as well as owning an Apple based business) don't let anyone tell you that 'you just need to buy an iPod'. It's refreshing to see that you're looking for solutions as opposed to breaking down and buying something unnecessarily. Please remember to vote if this helps!

Apr 30, 2010 | Creative Labs Creative Technology Zen MP3...

1 Answer

Upgrade firmware problem zen touch 20 gB


I contacted Creative about a similar problem with mine when I went onto Vista and they advised that I had to update the firmware. The downside they stated was that I would probably lose all my songs. The only way round this is to save them all to a non vista computer and then upgrade and hope you can put them back onto your player. Here is the info they sent me. Not sure if it works as I never got round to it.

I understand that you cannot get the software to work in your Windows
Vista.
With regards to your enquiry, there are two things that you need to
consider, player and the software.

For a proper set up, you should update the player with an MTP Firmware
version using a PC with Windows XP installed.
What is the MTP Firmware?
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=6773

Ensure that computer has both Service Pack 2 and Windows Media Player
10.
a. Verify SP version, click+Start+Run+type Winver.

Next, update the driver first, once it has been installed, connect the
player then click the MTP firmware program.

Proceed to this link and download the following files needed.
http://uk.europe.creative.com/support/downloads/
just click on the link above then type the filename of the
driver version : JB3MV2_PCWDRV_US_2_01_00.EXE
firmware version : ZenTouchP4S_PCFW_LB_2_11_01.exe
at the search box provided.
download and save them to your folder. Click the program and follow
further instructions during the installation.

For instruction on updating the firmware, please use the link below and
select ZENTouch
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=4789

As for the software, you maybe required to download and install the
following updates below:
Please view important notes written at the website for further
information.

Proceed to this link http://uk.europe.creative.com/support/downloads/
then type the filenames: CMS5_PCAPP_LB_5_10_38.exe

CMS5_MTP_PCAPP_LB_5_00_36.exe

at the search box provided. Ensure device is attached before you start
the installation.

Sorry it's so long winded and I hope it works.

Andy

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen - can't download music from XP SP2


When you plug the Mp3 player into 2 computers running slightly different versions of XP, a reformatting occurs which will cause it not to work on one PC or the other. You must reformat your player for the home computer. Actually, you might want to check the firmware also: Go to Creative's website and double-check the firmware - it will also give you the best way to reformat your player:

http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players


Jul 06, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My computer dosnt recognise my creative zen microphoto.


http://serviceman.site88.net/index_files/MP3Players.htm

Jun 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Frozen Zen Touch


I would try a firmware update, if you have a PC running windows xp or vista, check out this link for a firmware download. If this doesn't work, i would consider investing in a new mp3 player, because of course you probably could contact the "Creative" company and get then to fix it, but it'd probably cost about as much as buying a new one....not worth it....the new 80gb zune is very nice...or you could go for another zen product. or ipod...

Jun 27, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My creative zen touch will not dock


I had the same problem. This may help.

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Apr 25, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

Creative Zen Touch firmware problem


Before preceding, goto control panel, add/remove programs (vista equivalent) select windows media player and uninstall note the response it gives you. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. If not, then find another computer that you've never used the player on try upgrading firmware there, make SURE it's got windows media player 9 by downgrading it in add/remove programs.

Now for the fun stuff:

Sounds like the same problem I've resolved several times in the past on here.

1. Plug in the device.
2. Goto device manager in control panel and remove the device drivers.
3. Reboot if it asks you to, make sure to unplug the device.
4. Goto device manager again, remove the USB hubs.
5. Don't reboot.
6. Goto control panel, add remove software or equivalent for windows vista ultimate.
7. Select creative labs, and uninstall any and every zen related software.
8. Don't reboot.
9. Goto my computer, find the creative directory located on your main hard drive at \program files\creative. Deleted it completely.
10. Select windows media player select uninstall, or downgrade accordingly.
11. Make sure your zen touch is not plugged in and reboot your system.
12. After system loads, plug in the device and run the firmware software again.

And if you wish, reinstall windows media player 10 and the creative software (which you don't need at all with vista) all the other drivers should reinstall themselves.

BTW it's a hell of alot easier to just use another CPU if you have access to one, I've done it both ways and it saves alot of time.

Mar 15, 2008 | Creative Labs Zen Touch MP3 Player

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