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Washer trouble - motor coupler

Hi Jim,
Saw a very helpful posting from you for virtually the same problem I'm having now on a Kenmore Elite 23022100. Problem is, once I lift the console and try to remove the wiring to have the cabinet rotate out towards me, there is still wiring connected to the top of the cabinet (not the kind that snaps out like it does from the back. Any ideas so I can access the motor?
Thanks!

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If it wont spin with heavy loads but will empty then yes it probably is the coupling

Posted on Jan 26, 2009

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Kenmore elite washer model 110 won't empty water and spin


Does it agitate? If it does not then it maybe the coupler that connects the motor to the transmission. If you hear a clicking sound. This may be your problem.

May 21, 2014 | Kenmore Oasis Agitator 4.5 cu. ft....

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I have a Kenmore Elite 3 Speed washer, Model number 110-22982-100. It wont spin, but the pump is working. Do you know if this is belt driven or if it has a coupler? I need repair diagrams if you have...


Your washer is a direct-drive model which means it uses a motor coupling instead of a drive belt. The symptoms your washer exhibits is typical of a motor coupling gone bad.

If the washer will fill and drain, but won't agitate or spin, the most common cause is a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. This configuration is known as a "direct-drive" system. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased for about $10 - $15. The following websites are great sources for replacement parts:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

If you have any questions about this repair, or if you require additional assistance, pease post back and let me know. I hope this helps you.

Jan 29, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore Elite washer wont spin


First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.20932992

See the section on the motor and transmission.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft.

Between them is a rubber piece with six holes. The power from the motor is transmitted through the rubber piece to the transmission.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning. This may be the baseball in spokes sound (the plastic prongs clicking together.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Oct 14, 2009 | Kenmore Washing Machines

1 Answer

Kenmore Elite King Capacity wont agitate or spin


Following is the Sears Parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20952992

Following is the Whirlpool / Kenmore installation and maintenance PDF for top load, direct drive washers. It includes troubleshooting and testing sections for both the motor and capacitor.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Oct 06, 2009 | Kenmore 15864/15862 Top Load Washer

1 Answer

Our kenmore washer wont drain


Hi,
Try these
  1. Inspect the drain hose for kinks
  2. Test the timer control
  3. Test the lid switch (some models)
  4. Inspect the water pump
  5. Inspect the drive belt (belt drive only)
  6. Inspect the motor coupler
pls rate my suggestion.......

Jul 22, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

The washer will not spin


  • Hi
  • Try these:
  1. Test the lid switch
  2. Test the timer control
  3. Test the centrifugal switch
  4. Test the water level switch
  5. Inspect the motor coupler
  6. Inspect the drive belt (belt drive only)
  7. Inspect under the washer for soot (clutch)
  8. Test the motor
  9. Inspect the pulley
  10. Test the transmission
please rate my suggestion...

May 22, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

My kenmore elite oasis runs fine but wont go through spin cycle


Try replacing the motor coupler between the motor and pump three small pieces about 18.00 dollars at sears parts store.

Jan 13, 2009 | Kenmore 23822 Top Load Washer

2 Answers

Washer does not spin and drain water. (Kenmore Elite Heavy Duty)


check motor coupler remove motor and check plastic coupler and rubber drive coupler. when you look under machine should see residue on floor from faulty part if this is problem

Nov 21, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore washer elite top load


sounds like you have a bad coupler.mach does not have a belt it uses a coupling system between the motor and trans.if you fill mach and it makes the same noise in agitation,replace the coupler

Sep 21, 2008 | Kenmore 24032\24036 Top Load Washer

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