Question about HP Inkjet 1200dn Printer

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HP Business Inkjet 1200 - All lights on

I have an HP Business Inkjet 1200 that I normally have no trouble with and really love. But, all of a sudden, all of the lights are on..not blinking and I can't do anything. It won't even shut off unless I pull out the power cord. I have tried to reset it using the directions on the net and that still doesn't work. I changed two colors of ink that were low...still nothing. Any suggestions?

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  • Hattmark Feb 04, 2009

    I have tried both suggestions and still isn't working. Do you have other suggestions? I was told when I paid the fee that I would get suggestions until it was fixed. Would really like to get this printer fixed.

  • Hattmark Feb 07, 2009

    I have an HP Business Inkjet 1200 that I normally have no trouble with and really love. But, all of a sudden, all of the lights are on..not blinking and I can't do anything. It won't even shut off unless I pull out the power cord. I have tried to reset it using the directions on the net and that still doesn't work. I changed two colors of ink that were low...still nothing. Any suggestions?



    I have paid to get this problem fixed...still no answer. What do I do now?

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  • 19,396 Answers

Unplug priter power cord, open all dors and check for paper stuck inside.

Posted on Feb 03, 2009

  • Ginko
    Ginko Feb 03, 2009

    Check also inside the ink carriage, and on the encoder strip, that is the plastic strip that runs aside the traction belt, if it dirty with ink clean them.

    Check also inside the printer for foreign objects.



  • Ginko
    Ginko Feb 07, 2009

    Hello there.

    If all the lights are blinking is because printer is signaling that there is an error.

    Try first upgrading firmware , follow instructions below:

    HP Business Inkjet 1200 Printer Series - All LEDs are On

    Not all errors or faults can be fixed by the user, if the printer has a faulty mainboard or a mechanical problem, you will need a technician to fix this.

    First you try removing cartridges,
    then unplugging the printer ,
    then re-connect and restart the printer
    Install cartridges again.

    If printer is unresponsive and there is no paper jam, then there is a fault.

    Try cleaning the metal sensor plate inside the ink carriage, and also clean the encoder strip that is the plastic strip that runs aside the traction belt, and tell to the printer the carriage position.

    To clean them use isopropyl alcohol and cotton buds.










    Troubleshoot a problem


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