Question about Jabra GN9330 Wireless Headset

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Cant hear the phone ring in the headset

Got a new phone for work and attached the headset to it but now when the phone rings it doesnt ring in the headset.

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: cant hear

I have the same problem. The lights are on, it's paired, and my caller can hear me. but I cannot hear the beep from pressing buttons on the jabra, nor can I hear anything from the phone.

Posted on Feb 14, 2008

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  • 2 Answers

SOURCE: Ny headset does not beep in my ear when the phone

I had the same problem with my GN9125 headset and GN1000 remote answerer (lifter arm). There is a knob at the top end of the lifter arm contraption that adjusts "Ring Sensor Sensitivity" (yeah, NOT a very intuitive phrase!) - You have to twist the knob in the direction of the arrow to "increase the sensitivity". Twist it slowly while the phone is ringing and eventually you'll start hearing the ring in the headset. You can see diagrams in the GN1000 manual, which you can find online by googling.

Posted on Nov 30, 2010

  • 2 Answers

SOURCE: headset does not ring in ear, only on the phone.

I had the same problem with my GN9125 headset and GN1000 remote answerer (lifter arm). There is a knob at the top end of the lifter arm contraption that adjusts "Ring Sensor Sensitivity" (yeah, NOT a very intuitive phrase!) - You have to twist the knob in the direction of the arrow to "increase the sensitivity". Twist it slowly while the phone is ringing and eventually you'll start hearing the ring in the headset. You can see diagrams in the GN1000 manual, which you can find online by googling.

Posted on Nov 30, 2010

  • 94 Answers

SOURCE: I just got the Jabra

what i gather from what you have said is that the headset doesn't ring at all. this would indicate to me that the headset is not paired with the base.
normally when pairing devices the base station will look for the device but at the same time you will have to hold the headset power button for at least 5 seconds for that the other device can capture the signal.
i will look into this for you but try this method if applicable but the bluetooth devices do have to be paired in order to work.

Posted on Jun 15, 2011

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what i gather from what you have said is that the headset doesn't ring at all. this would indicate to me that the headset is not paired with the base.
normally when pairing devices the base station will look for the device but at the same time you will have to hold the headset power button for at least 5 seconds for that the other device can capture the signal.
i will look into this for you but try this method if applicable but the bluetooth devices do have to be paired in order to work.

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