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ES4131 image drum missing - Office Equipment & Supplies

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Printhead Loose or missing. Install printhead or ink cartridges.


THE PRINT HEAD is the LASER that puts the image on the drum which puts the image on the transfer belt then paper or the drum puts on the paper. Missing the Print Head !!!!!!!!!!!!!!!!!!!! did you get it second hand? Not something you can get at a store. Contact the company and see about it being repaired.

Nov 15, 2015 | Kodak Esp 2150se Wireless Office...

1 Answer

I get a ghost image when printing


2 things can cause this problem.Since I can not see the problem all I can do is tell both problems.If the image is black like toner in both places then you probably have a defective fusing assembly with coating worn off.It acts like a Teflon skillet with teflon worn off. The eggs stick to where the coating is missing.So with that said if coating is missing from fuser then toner sticks and comes off on the page on the next revolution.The other problem is with the drum/toner cartridge.The drum is not cleaning after the print is put on the page causing the image to repeat on the page.

Apr 12, 2014 | Samsung ML2525W Laser Printer

1 Answer

Smudge and missing ink


remove all image units. clean the class where the laser writes on the drum with machine no laser. so clean. smudge what color replace the that color image unit.

Apr 07, 2014 | Konica Minolta Magicolor 1600W Printer

1 Answer

Hp laserjet 5200


firstly check whether the problem is internal or external-
Have the printer print out the config page- if you can see the image then the issue is external to the printer- check your PC settings
If you cant see an image-
You say you have allready changed the toner unit, was this before the fault or after?
under where the drum/toner cartridge sits there should be a Black 'transfer' roller that will line up with the drum surface when inserted- if this is missing or failed then the image cannot be ' transferred' from the drum to the paper. this is just one possibility, if your not sure wheher the transfer roller is working - stop a print half way through- remove the paper and toner unit - slide the drum surface protector to the side and look at the drum surface for a latent reversed image in toner on the surface of the drum, if you can see an image the problem lies with the transfer element, if you cant see an image then it could possibly be the charge chorona/ HVT PWB / Laser unit, main Pca, power supply hope this helps

Mar 11, 2014 | HP Hewlett Packard LaserJet 5200 Printer

1 Answer

Have a light stripe down center of copy, even after installing new toner cartridge? No Error message.


The most common problems are scratches or lines around the drum. These lines will transfer to the image. If the complaint is a solid or partial line on the image, inspect the drum for a matching set of lines. Replace the toner cartridge if the drum appears damaged or if you suspect the drum to be the cause of the image problem. If you replace the toner cartridge and the lines remain, then there's a good chance that the problem is with the drum.
The other part of the image subsystem which could cause this is the fuser. Scratches or damaged areas of the fuser can result in missing or smudged areas on the printout. Remove the fuser, and examine it closely for damage or deterioration. You can contact your printer manufacturer for a replacement fuser if necessary.

I hope this helps and thanks for using Fixya!

Aug 08, 2011 | Dell Dimension 8400 PC Desktop

1 Answer

It keeps flashing check image drum drum missing, i had paper jam took out drum to remove it then replaced it but keeps flashing this message


Some drum units are "chipped" to prevent the rebuilding of of them and it's possible yours is one of these. Removing the drum, once installed, may have triggered this error message. Try emailing Oki about this; in the past they were pretty good about responding to customer problems while I was still involved with servicing these and other printers.

Mar 07, 2011 | OKI B4350 Laser Printer

4 Answers

Unable to remove imaging drum - Dell 5110cn Color Printer


When you open the front cover it is possible for the transfer roller assembly to remain latched against the imaging drum assembly, making it impossible to pull out the imaging drum. The drum should lift out very easily. If it doesn't, try closing the imaging drum cover and then the front cover (ie: put everything back the way it was). Then open the front cover again, pressing firmly on the front cover latch. When open, check that the transfer roller assembly stayed with the front cover and swung out of the way of the imaging drum (you may have to swing it yourself. When the front cover has opened properly, the imaging drum's cover will unlatch easily and the drum can be pulled out.

I hope this helps someone! I had to say many bad words before I figured this out. Good thing I had a second 5100cn handy to look at for comparison. - B.Till

Nov 06, 2009 | Dell 5110cn Laser Printer

2 Answers

Orange light is flashing and printer is not printing. It is not the crescent , not the triangle, but the one abve the triangle and below the colored catridge rotation button.


Imaging drum is empty or missing (Error 40204) Light pattern c00187081.jpg Description The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
Imaging drum e-label reader is faulty (Error 10004) Light pattern c00187081.jpg Description The imaging drum light is blinking, and then printer stops printing. An error 10004 is written to the event log. The imaging drum e-label reader is faulty and the printer cannot detect the imaging drum correctly. Action
  1. Reinsert or replace the imaging drum.
  2. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
  3. Repeat Steps 1 and 2 with a new imaging drum.
  4. If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.

Apr 27, 2009 | HP Color Laser 2550N Printer

1 Answer

Light directly below the four color cartridge lights is blinking. Won't print. Can't find my owners manual


If error number 40204 was writtent to the error log, the imaging drum is either empty or missing (I would suspect empty). If error number 10004 was written to the error log, the imaging drum e-reader may have failed. So, in either case, reinsert the imaging drum. If the light continues to blink and the Attention light (exclamation point in a triangle) is not on, turn the printer off and then back on. If this does not clear the error, replace the imaging drum with a new one. Again, if the light continues to blink and the Attention light is off, turn the printer off and then back on.

If the error persists after these steps, let us know and we can persue other options.

Mar 19, 2009 | HP LaserJet 2550L Printer

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