Question about Kenmore Elite Stainless Steel 24" BuiltIn Dishwasher with TurboZone Rotating Spray Jets 13103
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Posted on Jan 02, 2017
SOURCE: Kenmore Elite Dishwasher Problem
The dishwasher should have a thermal fuse mounted to the control board behind the operator console. It is a small silver colored device
attached to a white plactic bracket. In some model dishwashers the
wrong gage wiring was used causing the wires to heat up and trip the
thermal fuse. There was no apparent risk of fire or anything like that,
but the thermal fuses didn't tolerate the heat differential too well. A
fix for the problem was to purchase a thermal fuse replacement kit
(found at most appliance repair stores) that had thicker wires. The
part number for the thermal fuse kit is 959376 and the price is $16.85. You can find it at
repairclinic.com. Order on line and have the part shipped directly to
you. Now...to access the control board perform the following:
1. Turn off the main breaker to the dishwasher. This is important. Even though the dishwasher is not running, the control board still has live voltages present.
2. Open dishwasher door and remove the top screws that hold the console in place. You shouldn't have to remove the lower screws unless you plan on removing the entire door panel.
3. The control panel should pull off from the front enough to where you can access the control board. There is a thermal fuse mounted on the board with two wire leads going to it. The fuse is silver in color and mounted to a plastic bracket which is mounted to the control board.
4. Cut the wires on the old fuse and splice the new fuse kit to it. Leave plenty of wire to accommodate. There will be instructions included with your replacement kit. Ensure you follow the direction thoroughly and tighten the wire lug screws securely.
NOTE: Do not attempt to reuse the existing wires by simply unplugging the old fuse and replacing it with the new one (been there). The fuse will eventually blow again. Follow the instructions provided and you can't go wrong.
If you have any further quesitons, or if you run into trouble during your repairs, let me know. Good luck to you.
PS If you do not wish to order on line, take the part number I provided you to any major appliance repair shop and they SHOULD have the part available. This is a known problem and a common fail item.
Posted on Dec 15, 2007
Check the continuity of the thermal fuse. It's clipped onto the electronic control inside the console.
Let me know if you need more help.
Posted on Mar 12, 2009
Sorry to hear of your plight. My advice is to ask for a new machine under the lemon law since they cannot get it fixed. You can also try calling Whirlpool who is the manufacturer but they are likely to tell you to work with Sears. They were out under warranty and it has not remained fixed so the warranty should carry through since you called for service while still in warranty. I feel for the tech because it is frustrating to have a problem that you cannot find a cure for be the tech should also have escalated it to the tech support line for resolution. (I was a Sears tech for 21 years)
Posted on Sep 15, 2009
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