Question about HP Compaq Presario M2010US Notebook

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User environment error message and HDD fail of Test #2-07

I receive a weird error message at startup, it only stays up for about 25 seconds, so here is the gist of it: "User environment- Windows cannot load the locally stored profile because of insufficient security rights or corrupt local profile. A 1/0 operations initiated by registry failed." It then automatically takes me to a profile which is not mine, and it acts like it is a Guest Profile, i.e. prompts me to tour Windows XP, internet explorer does all of the prompts of a freshly downloaded program. Also, the PC is freezing up constantly for about 30 sec. Have done a disk defrag (but it defragged with errors) and an HDD self test (where I received the Test #2-07 failed message). The Hard drive is only about 4 months old (HP replaced it while it was still under warranty). The very last thing I did to my computer before I received the error messages was download LimeWire PRO, I do not know if this is related or not. I have uninstalled LimeWire PRO just in case. I set up a Guest account right know (not the one that I am automatically taken to on a normal startup), and the PC has stopped freezing. I would really rather not buy a new HD, since my warranty expired. Should I re-format, go to Geek Squad?? Help!

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I would suggest that you restore your pc back to a previous date and see if the 30 second freeze ups go away. This has happened on a few of pc's i have had, but the reason i put it down to was a corrupt windows update or one of window malicious viral scans. Go to start>programmes>accesories>system tools and select system restore. When opened up choose a date previous to when this started happening or choose a date before the last updates or system check, only dark lettered dates can be restored the greyed out dates cannot.

Posted on Jul 11, 2007

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http://support.microsoft.com/kb/947215

PS: If it helps then please click on thumbs up.If you need more help then please let me know.

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Hello,
Probably it is cause due to power management system corruption
Try following steps
Perform a Clean Boot
If your computer is not starting normally, or if you receive errors when you start your computer that you cannot identify, you could consider performing a "clean boot." This operation starts the computer by using a minimal set of drivers and startup programs. This can help you troubleshoot the problem.
Method :Perform a Clean Boot
If your computer is not starting normally, or if you receive errors when you start your computer that you cannot identify, you could consider performing a "clean boot." This operation starts the computer by using a minimal set of drivers and startup programs. This can help you troubleshoot the problem.
Step 1: Start the System Configuration Utility
1. Click Start, click Run, type msconfig, and then click OK.
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Step 2: Configure selective startup options
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Step 3: Log on to Windows
1. If you are prompted, log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.
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After you used the clean boot to resolve your problem, you can follow these steps to configure Windows to start normally.
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3. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
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1 Answer

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You may receive one of the following stop error messages while working on your Windows XP computer.
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Similarly, you may receive the following STOP messages when a critical system file fails to load on your Windows NT and Windows 2000 computer.
STOP: C0000221 unknown hard error
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On Windows 2000 the following error message may display:
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This error occurs if the file given in the error message is damaged.
Your Windows XP operating system checks the following files for integrity during system startup:
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Resolution Method
You can resolve this issue by removing the corrupt driver from your computer and then reinstalling a fresh and healthy copy of the driver. You may need to use the Device Manager utility to remove the driver. It is recommended that you clean your registry with the help of a reliable tool, such as RegGenie to ensure that all entries related to the uninstalled driver are removed from the system. After you have completely removed the corrupt driver, restart your system and install a fresh copy of the driver on the system.
If this step does not resolve the problem, you may have to reinstall Windows XP.
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GOOD LUCK :-)

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Thank you
Dion S

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