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If your brushes need replacing, they are within the motor, inside the cleaner. Unless the cleaner is old, say more than 5 years, or has been used very frequently, I would be surprised if the brushes need replacing. What symptoms do you have?
Hi there, Yes it likely does need replacing. The only other possibility is that the base plate is installed slightly incorrectly and is pressing on the roller making it unable to move. If the machine makes the same sound without the base plate on replace the roller brush. It is possible to simply replace the roller brush bearing too (size 625) if the roller is not damaged.
Suggestion: Someone just might want to peek inside the Electronic Ballast Enclosure mounted within the unit's base when they have the time and inspect for signs of failure similar to what I found in mine before insisting on buying a New Switch and risking disappointment first-cut. Burnt components are a dead giveaway, as (usually) is a blown fuse, although there's nothing wrong with jumpering that fuse to see what lights-up again or smokes, atcmb. Those little snap-in SPDT switches are really rather rugged - your unit just MIGHT have a defective switch and nothing more - but I for one do tend to doubt that notion. Best double-check first before ordering.