Question about Apple iPhone Smartphone

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Frozen Apple Logo

Ok so i just bought an iphone from a friend of mine a few days ago... i decided to reset all the settings and data on the phone so i could start out "fresh with the phone... after i did this my iphone never turned back on it wuz just stuck frozen showing the apple logo, periodically it looked like it wuz trying to load something, then the screen would go blank for a second then go back to the frozen apple logo... ive tried holding dopwn the power nd home button for six seconds, that shuts it off nd then takes it back to the frozen logo...

i really dont kno what to do any advice???

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  • superboi1234 Jan 25, 2009

    thank you so much, i will try that rite away... if it doesnt work then i guess im heading to an apple store lol... umm would i need to show any "documentation" proving that the phone is mine? cuz i bought this off a friend... just wondering lol

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  • 34 Answers

If itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.

Posted on Jan 25, 2009

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